Yeraline Villanueva
Streamwood
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Organized and motivated employee eager to apply time management and organizational skills in various environments.
Overview
5
5
years of professional experience
Work History
Dental Assistant/Receptionist
Dr. Alan Mincer DDS
11.2023 - 10.2024
- Scheduled and Confirmed Patient Appointments
- Maintained patient records, including charts and x-rays
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Verified patient insurance eligibility and benefits.
Specimen Collector
TriLab LLC
06.2023 - 09.2023
- Labeled and prepared specimens for shipment to facilities
- Printed results and submitted for review
- Traveled to and from medical offices
- Gathered urine samples for laboratory tests
- Enhanced patient comfort during collection by maintaining a clean, organized, and calming environment.
Production Cook
Pizza Hut
06.2022 - 05.2023
- Followed specific methods for food preparation and proper portioning
- Safely operated ovens fryers and grills
- Cooked menu item based on customers order
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to meet daily production goals and deadlines.
Grocery Associate
Amazon Fresh
11.2021 - 05.2022
- Identified items for reordering and replenishment and reported merchandise needs to Grocery Manager
- Cleaned shelves and restocked with new inventory when products stock ran low
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to 'first in, first out' rule
- Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items
- Scanned, processed and counted inventory, reporting product ordering and shipping discrepancies to department manager.
Retail Sales Associate
Kohls Department Store
09.2019 - 10.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Education
High school -
Streamwood High School
Streamwood, IL05-2019
Skills
- Communication
- Attention to detail
- Prioritization
- Customer service
- Equipment sterilization
- Patient services
Languages
Spanish
Native or Bilingual
Timeline
Dental Assistant/Receptionist
Dr. Alan Mincer DDS
11.2023 - 10.2024
Specimen Collector
TriLab LLC
06.2023 - 09.2023
Production Cook
Pizza Hut
06.2022 - 05.2023
Grocery Associate
Amazon Fresh
11.2021 - 05.2022
Retail Sales Associate
Kohls Department Store
09.2019 - 10.2021
High school -
Streamwood High School
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