YENIFER ARRIAGA
Northlake,IL
Overview
10
10
years of professional experience
Work History
Claims Adjuster
Progressive
06.2023 - Current
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Provided exceptional customer service during emotionally difficult situations for policyholders following accidents or natural disasters.
- Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
Tax Expert
Intuit
01.2022 - 04.2022
- Maintained thorough and current understanding of applicable tax laws.
- Collaborated with cross-functional teams to ensure seamless communication and coordination on tax-related matters.
- Managed a diverse portfolio of clients, delivering high-quality service and fostering long-term relationships.
Payroll Specialist/Accounts Payable/Assistant Service Manager
Jidd Motors Auto Group
01.2019 - 10.2021
- Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives, and new-employee orientation
- Utilized list computer software to manage personnel files, track requirements/payroll, and other duties
- Ensuring compliance with applicable state and federal laws and regulations
- Entering payroll data related to new hires, termination, garnishment set up, w-4 status and other changes
- Interviewing and screening applicants, providing interview training, recruiting prospective employees, and coordinating searches with recruiters
- Processing bi-weekly payroll (workday)
- Interview and assist with new hires
- Accounts Payable/receivable
- Service Writing
- Order parts
- Handled customers
Financial Controller
Richards Body Shop
04.2017 - 01.2019
- Managing the day to day activities of staff and overseeing workflow to ensure it is operating efficiently
- Verifying that all prerequisites have been completed before the new hire orientation is scheduled and ensure that all necessary documentation needed on the day of orientation is prepared
- Processing bi-weekly payroll for 200 employees
- Interview, hire and train new employees
- Handle entire accounting operations
Salesperson
State Farm Insurance Inc
01.2016 - 04.2017
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Accounts Payable Specialist
Cosmetic Collision Center
01.2015 - 01.2016
Education
Bachelor's degree - Business
DePaul University
Chicago, IL06.2023
Skills
- Budget forecasting expertise
- Strategic business development
- Accurate ledger reconciliation
- Financial account reconciliation
- Talent acquisition and development
- Customer relations
- Automotive dealership experience
- Claims investigation
- Payroll administration
- Policy analysis
Languages
Spanish
Native or Bilingual
Timeline
Claims Adjuster
Progressive
06.2023 - Current
Tax Expert
Intuit
01.2022 - 04.2022
Payroll Specialist/Accounts Payable/Assistant Service Manager
Jidd Motors Auto Group
01.2019 - 10.2021
Financial Controller
Richards Body Shop
04.2017 - 01.2019
Salesperson
State Farm Insurance Inc
01.2016 - 04.2017
Accounts Payable Specialist
Cosmetic Collision Center
01.2015 - 01.2016
Bachelor's degree - Business
DePaul University
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