Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yasmine Segura

Aurora

Summary

Highly motivated with extensive customer service and sales experience. Strong ability to learn and adapt quickly. Ambitious with a desire to keep growing and learning. Positive and People oriented.

Overview

8
8
years of professional experience

Work History

Warehouse worker

Elite Staffing
09.2020 - Current
  • Motivated team to generate 100% of goals for both quality and productivity.
  • Supervised a team of 15 warehouse associates and met production goals,
  • Tracked computer inventory accurately by frequently updating changes
  • Met promised delivery times using excellent teamwork and strong attention to detail
  • Verified documentation accuracy and quality of outgoing shipments
  • Moved products via conveyor belt and staged items to keep the line moving
  • Moved heavy loads with pallet jacks and hand carts
  • Kept documentation organized, completing forms and updating accounts with orders
  • Collaborated with team members to meet daily demands and handle challenging projects.

Hearing Aid Technician

Phonak
02.2019 - 11.2019
  • Input data into the computer and generate timeframe reports
  • Mixed and correctly handled potentially hazardous chemicals
  • Recommended corrective actions to minimize rate of product defects
  • Completed evaluations by properly using various gauges, tools and equipment
  • Tracked findings and updated computer tracking system
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.

Host / server

Panda Express
02.2018 - 02.2019
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Used cash registers and credit card machines to cash out customers.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.


Warehouse Worker

Carousel Candies
07.2017 - 12.2017
  • Limited damage to products and orders by using care when choosing items
  • Weighed Products to check compliance with specifications and regulations
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement
  • Maintain accurate order and shipment forms.

Sales Associate

Calvin Klein
10.2016 - 11.2017
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Maintained a clean and organized retail space, contributing to a positive shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

East Aurora High School
Aurora, IL
05.2017

Skills

  • Customer Focus
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Attention to Detail

Languages

Spanish
Native or Bilingual

Timeline

Warehouse worker

Elite Staffing
09.2020 - Current

Hearing Aid Technician

Phonak
02.2019 - 11.2019

Host / server

Panda Express
02.2018 - 02.2019

Warehouse Worker

Carousel Candies
07.2017 - 12.2017

Sales Associate

Calvin Klein
10.2016 - 11.2017

High School Diploma -

East Aurora High School

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Yasmine Segura