Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Yareli Avalos

Carpentersville

Summary

Certified Phlebotomist with comprehensive training in venipuncture and capillary puncture techniques. Proven ability to establish rapport with patients, effectively reducing anxiety and discomfort during procedures. Hands-on experience in special collection techniques enhances patient care and procedural efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Associate

The Home Depot Inc
Carpentersville
01.2022 - Current
  • Checked in with customers after purchase to assess satisfaction
  • Coordinated and prioritized activities while adhering to tight schedules and deadlines.
  • Aided customers in processing returns, exchanges, refunds, and additional transactions as required.
  • Addressed customer inquiries through phone, email, and chat.
  • Managed incoming customer calls with efficiency and courtesy

Education

High School Diploma -

Dundee-Crown High School
Carpentersville, IL
05-2022

Certificate of Technical Studies - Phlebotomy

Phlebotomy Training Specialists
Schaumburg, IL
02-2025

Skills

  • Blood culturing
  • Butterfly Needle Use
  • Venipuncture and capillary puncture
  • Order of draw
  • Data entry
  • Customer service

Certification

Certification of Training Phlebotomy Technician - Current 2025

Basic Life Support (BLS) - American Heart Association (AHA) - Current 2025

Languages

English
Full Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Customer Service Associate

The Home Depot Inc
01.2022 - Current

High School Diploma -

Dundee-Crown High School

Certificate of Technical Studies - Phlebotomy

Phlebotomy Training Specialists
Yareli Avalos