Yanely Barragan
Chicago
Summary
Capable certified pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Well-versed in recruiting, training and managing employees to provide exceptional resident services. Natural leader, communicator and problem-solver experienced in completing audits and submitting reports. Focused on keeping inventory current and at optimal levels.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Supervisor
Edwards Hines, Jr. Veteran Affairs Hospital
03.2023 - Current
- Supervised 10+ pharmacy technicians and coordinated day-to-day assignments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items to keep pharmacy efficient.
- Helped pharmacist troubleshoot problematic prescriptions and formulate solutions within complex specialty areas of Pharmacy Services.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Worked alongside HR Administration for awareness of functions as the ability to monitor and evaluate performance, interview and select applicants, and initiate counseling/disciplinary processes.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections and identifying areas needing improvement for continued compliance with associated regulations (The Joint Commission, OIG, ASHP, DEA, etc.).
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
RxOM (Pharmacy Operations Manager)
Walgreen's Pharmacy
05.2021 - 03.2023
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Defined, implemented and revised operational policies and guidelines.
- Assisted in recruiting, hiring and training of team members.
- Managed pharmaceutical records (record filing).
- Monitored workflow and administrative processes to keep operations running smoothly.
- Managed technician scheduling.
- Managed Medication inventory as well as everyday supply usage.
Senior Certified Pharmacy Technician
Walgreen's Pharmacy
11.2019 - 05.2021
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Supervised 11 pharmacy technicians and coordinated day-to-day assignments.
- Coordinated verification and filling of more than 800 daily prescriptions in high-volume pharmacy environment.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Completed compounded medication orders in many formulations (suspensions, creams, ointments).
- Oversaw ordering of pharmaceutical items directly from vendors such as AmerisourceBergen, Cardinal Health, Anda, and SmartSource.
- Conducted ordering, unpacking, checking and storing shipments of pharmaceuticals.
- Managed pharmacy insurance chargebacks.
- Managed return process of Auto Vendor and salvage claims for expired medications.
Pharmacy Technician
Walgreen's Pharmacy
01.2017 - 11.2019
- Calculated dosage and prepared prescription labels with absolute accuracy.
- Counted tablets and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Billed and adjudicated prescription claims through patient insurances.
- Responsible and accountable for collecting and handling cash as required.
- Handled telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Education
Pharmacy Technician Diploma - Pharmacy
Coyne College
Chicago, IL01.2017
High School Diploma -
Pritzker College Prep
Chicago, IL06.2013
Skills
- Communicator
- Trustworthy
- Computer Literacy
- Problem Solver
- Detailed-oriented
- Bilingual
- Responsible
Certification
- Licensed Pharmacy Technician 049.247157 (2016 - Current)
- Certified Pharmacy Technician (CPht) 30115241 (2019 - Current)
- Certified Immunizer (01/14/2021 - Current)
Additional Information
REFERENCES AVAILABLE UPON REQUEST
Timeline
Pharmacy Technician Supervisor
Edwards Hines, Jr. Veteran Affairs Hospital
03.2023 - Current
RxOM (Pharmacy Operations Manager)
Walgreen's Pharmacy
05.2021 - 03.2023
Senior Certified Pharmacy Technician
Walgreen's Pharmacy
11.2019 - 05.2021
Pharmacy Technician
Walgreen's Pharmacy
01.2017 - 11.2019
Pharmacy Technician Diploma - Pharmacy
Coyne College
High School Diploma -
Pritzker College Prep
- Licensed Pharmacy Technician 049.247157 (2016 - Current)
- Certified Pharmacy Technician (CPht) 30115241 (2019 - Current)
- Certified Immunizer (01/14/2021 - Current)
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