Yaneli Sesento
Chicago
Summary
Dynamic customer service professional with experience at Uhaul Moving And Storage, excelling in customer relations and data entry. Proven ability to resolve complaints and enhance satisfaction, while collaborating effectively to improve service efficiency. Skilled in active listening and committed to delivering high-quality support in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Uhaul Moving And Storage
07.2022 - 03.2025
- Assisted customers with inquiries, providing accurate information on services and pricing.
- Processed reservations and managed customer accounts using internal software systems.
- Resolved customer complaints effectively, ensuring satisfaction and retention.
- Collaborated with team members to streamline service processes and improve efficiency.
Assembly Line Worker
Focal Point
07.2019 - 02.2021
- Operated assembly line equipment to achieve production targets efficiently.
- Inspected finished products for quality assurance and compliance with standards.
- Collaborated with team members to streamline workflow and reduce downtime.
Education
No Degree -
Benito Juarez
1450 W Cermak Road Skills
- Data entry
- Customer relations
- Customer service
- Active listening
Timeline
Customer Service Representative
Uhaul Moving And Storage
07.2022 - 03.2025
Assembly Line Worker
Focal Point
07.2019 - 02.2021
No Degree -
Benito Juarez