Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yancy Scott

Chicago

Summary

As the Assistant Store Manager, I have consistently exceeded expectations by driving strong sales results, developing high-performing teams, and maintaining smooth daily operations. I’ve taken full ownership of key leadership responsibilities, including training, coaching, labor management, visual merchandising, and client engagement. I’ve proven my ability to lead by example, solve problems quickly, and foster a positive, productive work environment. My track record of delivering results, boosting team morale, and elevating the customer experience has prepared me to confidently take the next step as Store Manager. I am fully ready to grow within the company and continue contributing to its success on a higher level.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

AKIRA Bijora
12.2023 - Current
  • Oversee daily store operations, including opening, closing, and ensuring smooth shift transitions.
  • Provide hands-on training, coaching, and mentorship to new and existing staff to strengthen team performance.
  • Organize and execute in-store events to increase customer engagement and drive traffic.
  • Make strategic labor decisions to optimize productivity and control costs, including adjusting staffing levels as needed.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Product Sales Specialist

Toyota Fitzgerald
08.2020 - 07.2023
  • Built strong relationships with customers through personalized service, follow-up, and needs-based sales strategies to drive conversions and repeat business.
  • Maintained and organized customer database to track leads, communications, and follow-up opportunities.
  • Demonstrated expert product knowledge, educating customers on vehicle features, specifications, and financing options to close sales.
  • Collaborated with the sales team to meet and exceed monthly sales goals, with a focus on the Toyota product line.

Kid's Shoes Manager

Nordstrom
04.2014 - 12.2017
  • Oversaw inventory management and ensured accurate stock levels, timely replenishment, and proper product placement on the sales floor.
  • Led visual merchandising efforts to showcase new arrivals, seasonal trends, and promotional displays, aligning with Nordstrom brand guidelines.
  • Organized and taught the Kids’ Shoe-Tying Class, providing a fun, engaging experience for young customers while building client relationships and loyalty.

Education

Bachelor of Arts - Communications

Hampton University
Hampton, VA
06-2016

Skills

  • Stock management
  • Sales strategies
  • Staff supervision
  • POS systems
  • Retail operations
  • Attention to detail
  • Sales growth
  • Store opening and closing
  • Problem-solving
  • Staff scheduling
  • Assignment delegation
  • Hiring and training

Timeline

Assistant Store Manager

AKIRA Bijora
12.2023 - Current

Product Sales Specialist

Toyota Fitzgerald
08.2020 - 07.2023

Kid's Shoes Manager

Nordstrom
04.2014 - 12.2017

Bachelor of Arts - Communications

Hampton University
Yancy Scott