Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yajaira Miranda

PEORIA ,ILLINOIS,61604

Summary

Professional and knowledgeable Medical administrative assistant. Offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

12
12
years of professional experience

Work History

Waitress

Cinco De Mayo
06.2024 - Current
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Waitress

Blue Margaritas
02.2020 - 12.2021

* Handled high-pressure situations with composure,

maintaining excellent service standards even during busy

shifts.

* Strong multitasking abilities, balancing multiple tables

and orders while delivering prompt service

* Maintained clean and welcoming dining environment.

* Used cash registers and credit card machines to cash out

customers.

* Kept server areas clean and stocked.

Receptionist

University Eye Center
06.2018 - 05.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirm appointments, answer phone calls and directed incoming calls to the correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Receptionist

Arthritis and Osteoporosis Center
10.2015 - 04.2017
  • My duties as a receptionist was to answer phone calls, schedule appointments.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patients insurance, and collect copays
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.


Receptionist

Stoneridge Physical Rehabilitation Center
03.2013 - 02.2014
  • As a Receptionist i would greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and also call no shows and reschedule them.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

Associate Degree in Nursing - Medical Administrative Assistant

South Texas Vocational Technical Institute
McAllen, TX
05-2012

Skills

  • Customer service skills
  • Organization skills
  • Telephone skills
  • Scheduling appointments skills
  • Data inputting skills
  • Office administration skills
  • Positive and professional
  • Customer service
  • Problem-solving
  • Punctual and reliable
  • Billing and Coding
  • Bilingual

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Waitress

Cinco De Mayo
06.2024 - Current

Waitress

Blue Margaritas
02.2020 - 12.2021

Receptionist

University Eye Center
06.2018 - 05.2019

Receptionist

Arthritis and Osteoporosis Center
10.2015 - 04.2017

Receptionist

Stoneridge Physical Rehabilitation Center
03.2013 - 02.2014

Associate Degree in Nursing - Medical Administrative Assistant

South Texas Vocational Technical Institute
Yajaira Miranda