Yahli Aviyam
Haifa
Summary
• Hardworking employee enthusiastic about learning CRM and marketing management field inside and out. Pursues opportunities to learn new skills and contribute to group success.
• Offers strong administrative, relationship-building and problem-solving abilities.
• Strong background in sales and history of surpassing targets through effective customer engagement.
• Proven success in building lasting client relationships and expanding market reach.
• Demonstrates excellent communication and negotiation skills to drive sales and foster teamwork.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Salesman and guitar repair lab operator
Wild guitars
03.2021 - 03.2023
- Upheld high standards of customer service by promoting and upselling new products and services.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Trained new employees on customer service, money handling and organizing strategies.
Bar manager and barista
Gan sipur coffee
01.2019 - 01.2019
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Mentored and trained staff members to ensure exceptional customer service standards.
Education
High school major - political science and international relations
Haamit high school
Rishon LetZion01.2017
BA student - political science and communication (double major)
Haifa University
Haifa10.2024
Skills
B2B and B2C sales
Sales and marketing strategies
Client presentations
Lead prospecting
Territory development
Customer service
Self motivation
Teamwork and collaboration
Upselling and cross selling
Timeline
Salesman and guitar repair lab operator
Wild guitars
03.2021 - 03.2023
Bar manager and barista
Gan sipur coffee
01.2019 - 01.2019
High school major - political science and international relations
Haamit high school
BA student - political science and communication (double major)
Haifa University
Military service
- Complete full military service as a combat intelligence soldier Mar 2018 - Nov 2020
- trained as operational military photographer and operational driver
- operated and maintained advanced communication systems
- experienced in handling classified information and secure systems
- Active service in military reserved
- During my military service, I conducted extensive research and intelligence analysis against terror organizations in Gaza, including tracking operatives, gathering information, and analyzing their activities and plans.