Yadira Leon
Cicero
Summary
Seeking a dental assistant role where I can apply my training in working at a dental office, utilize my Spanish/English communication skills, my superior customer service and problem-solving mindset as well as team effort to enhance the quality of the patients visit.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant
Pcc Community Wellness Center
Chicago, IL
08.2023 - Current
- Implemented process improvements for inventory management, reducing waste and enhancing resource availability.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Explained treatment procedures and instructed patients on home care guidelines.
Dental Assistant
Dental Dreams LLC
Chicago, IL
01.2023 - 08.2023
- Facilitated preparation of treatment rooms and sterilization of instruments to ensure safety standards.
- Oversaw management of patient records utilizing dental software to ensure accuracy and confidentiality.
- Educated patients on post-operative care and oral hygiene practices, improving their overall dental health awareness.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared patient x-rays and images for dentist review.
Patient Services Representative
Aspen Dental
Norridge, IL
09.2022 - 11.2022
- Greet and serve all patients as they arrive
- Oversee and process of insurance and secondary insurance
- Answer incoming phone calls.
- Make and schedule appointments.
- Translating in consults, financial or discussing treatment plans with doctor.
- Checking in and checking out patients.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Front End Cashier
Marshalls
Berwyn, IL
08.2020 - 08.2022
- Stock shelves, sort and re shelve returned items, and mark prices on items and shelves.
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
- Answer incoming phone calls.
- Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Issue receipts, refunds, credits, or change due to customers.
- Help customers find the location of products.
- Answer customers' questions and provide information on procedures or policies.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Kitchen Staff
Chick-fil-a
North Riverside, IL
06.2020 - 08.2020
- Ordered supplies and stocked them on shelves.
- Restocked kitchen supplies, rotated food, and stamped the time and dated on food in coolers.
- Ordered and took delivery of supplies.
- Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times.
- Verified that prepared food met requirements for quality and quantity.
- Maintained sanitation, health, and safety standards in work areas.
- Cleaned food preparation areas, cooking surfaces, and utensils.
Education
High School Diploma -
J Sterling Morton East
Cicero, IL05.2020
Dental Assistant -
Triton College
River Grove, IL08.2022
Skills
- Work under the general supervision and guidance of a dentist
- Provide chairside assistance to the dentist during dental examinations and treatment
- Charting during the dental examination
- Take and process X-rays
- Sterilize and maintain instruments, as well as the sterilization area
- Set up and break down operatories
- Assist with supply inventory and ordering
- Maintain a clean and professional office environment
- Assist with presenting and/or explaining treatment plans
- Maintain a high level of customer service at all times
- Work as part of a team with an emphasis on communication
Certification
Nitrous Oxide Certification
Coronal Polishing
Languages
Spanish
English
Timeline
Dental Assistant
Pcc Community Wellness Center
08.2023 - Current
Dental Assistant
Dental Dreams LLC
01.2023 - 08.2023
Patient Services Representative
Aspen Dental
09.2022 - 11.2022
Front End Cashier
Marshalls
08.2020 - 08.2022
Kitchen Staff
Chick-fil-a
06.2020 - 08.2020
High School Diploma -
J Sterling Morton East
Dental Assistant -
Triton College