Ximena Bautista
Cicero
Summary
Dynamic professional with experience as a Medical Receptionist at Midwest Express Urgent Care, excelling in patient care and appointment scheduling. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in medical terminology and inventory management, ensuring a seamless experience for both patients and staff. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Hollister
Oakbrook Terrace
03.2025 - Current
- Handled inventory management and restocked shelves promptly.
- Processed transactions accurately at the cash register.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Medical Receptionist
Midwest Express Urgent Care
Cicero
12.2024 - 12.2025
- Managed phone calls, providing information and directing inquiries appropriately.
- Greeted and checked in patients upon arrival for medical services.
- Maintained cleanliness and organization of the reception area and waiting room.
- Assisted medical staff with administrative tasks to support patient care efforts.
- Called patients to confirm scheduled appointments and obtain additional details.
- Collected patient information, including insurance details and medical history.
- Checked patients in and out for appointments and collected co-payments.
Education
Bachelor of Science - Nursing
Concordia University Chicago
7400 Augusta St, River Forest, IL 6030505-2028
High School Diploma -
Morton East J Sterling High School
2423 S Austin Blvd, Cicero, IL 6080405-2024
Skills
- Customer service
- Patient care
- Medical terminology
- Inventory management
- Team collaboration
- Appointment scheduling
Affiliations
- Dance choreographer
- College student athlete
Accomplishments
- The Seal of Biliteracy
Languages
English
Elementary
Spanish
Elementary
Timeline
Retail Sales Associate
Hollister
03.2025 - Current
Medical Receptionist
Midwest Express Urgent Care
12.2024 - 12.2025
Bachelor of Science - Nursing
Concordia University Chicago
High School Diploma -
Morton East J Sterling High School
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