Knowledgeable Operations and management with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
6
6
years of professional experience
Work History
Store Manager
Blackhawk Restaurant Group
01.2024 - Current
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Forklift Operator
Amazon
06.2023 - Current
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Unloaded and stacked materials by raising and lowering lifting devices.
Merchandising Associate
Private Employers
06.2024 - 10.2024
Improved product visibility by creating eye-catching merchandise displays.
Increased overall store performance with consistent attention to detail in visual merchandising efforts.
Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
Contributed to positive workplace culture by collaborating effectively with colleagues across departments.
Elevated brand image through adherence to corporate visual merchandising guidelines during floor sets and window installations.
Worked closely with individual customers to identify unique needs and supply appropriate products.
Video Editor
Sky Point Drone Photagraphy
12.2021 - 10.2023
Delivered edits on time for reviews and final delivery.
Organized and worked with raw footage from multiple cameras and sources.
Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
Conceived, crafted and executed dynamic video edits to captivate target audiences and accomplish project objectives.
Enhanced video quality by applying color correction, grading, and special effects techniques.
Maintained organized digital archives of raw footage, final edits, and other assets for easy access and retrieval.
Edited together video, audio still imagery and motion graphics for creative and informational multimedia projects.
Worked tight deadlines with team or independently and made quick creative editing decisions to maintain high quality of work.
Improved client satisfaction by delivering visually engaging content tailored to their specific needs and preferences.
Cashier
Harding's Friendly Market
07.2019 - 12.2020
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Built relationships with customers to encourage repeat business.