Wynastine Johnson
Naperville
Summary
Dedicated rideshare driver with a proven track record in safe transportation, GPS navigation, and customer satisfaction. Known for effective communication and route optimization.
Overview
39
39
years of professional experience
Work History
Rideshare Driver
Uber
10.2015 - Current
- Provided safe and reliable transportation to passengers across various locations.
- Communicated effectively with riders to ensure a positive experience.
- Navigated efficiently using GPS and mapping tools during rides.
- Maintained vehicle cleanliness and performed routine safety checks regularly.
- Managed time effectively to optimize ride requests and reduce wait times.
- Collaborated with Uber support teams for issue resolution as needed.
Customer Service Representative
ComEd
Oak Brook
10.1987 - 05.2010
- Provided clear and accurate information to customers about utility services.
- Resolved customer inquiries through multiple communication channels effectively.
- Assisted customers in understanding billing statements and payment options.
- Educated customers on energy-saving programs and resources available through ComEd.
- Maintained up-to-date knowledge of company policies and service offerings regularly.
- Handled escalated complaints while ensuring a positive customer experience consistently.
Education
High School Diploma -
Dunbar Vocational High School
Chicago06-1973
Skills
- safe transportation
- GPS navigation
- traffic regulations
- route optimization
- vehicle maintenance
- customer relationship management
Timeline
Rideshare Driver
Uber
10.2015 - Current
Customer Service Representative
ComEd
10.1987 - 05.2010
High School Diploma -
Dunbar Vocational High School