Wioletta Drag
Palatine
Summary
An experienced leader seeks to secure an Assistant Director of Quality position at UI Health with the primary goal of utilizing previous clinical and leadership skills and expertise to ensure delivery of safe, high quality patient care.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Clinical Manager of Operating Room
Northwestern Medicine
07.2021 - Current
- In charge of daily surgical operations of 8 Operating Rooms generating 550 cases/ month
- Manages 55 direct reports
- In charge of Perioperative Services Department capital and operating budget to achieve defined targets
- Responsible for staffing budget, staff recruitment & retention
- Actively participates and leads multidisciplinary committees to support the advancement of patient care
- Leads departmental performance improvement projects such as on time start, turnover rates, and SSI prevention initiatives
- Developed and implemented phase and task specific turnover process for robotic procedures
- Developed a traffic control process for total joint procedures
- Improved processes associated with reduction of surgical site infections in the operating room: bowel pathway and intraoperative temperature monitoring
- Created Intraoperative Care Technician position
- Standardization of a ally method for counted items, e.g
- Instruments, soft good, sharps
- Created a new Perioperative Face to Face Handoff Form
- Created a Quick Resource Binder for Off Shift
- In charge of staff education & development
- Standardized mandatory annual competencies
- Leads annual staff skills day
- Evaluates clinical skill performance and develops staff education action plans (i.e., “back to basics”, surgical site skin preparation)
- Developed minimal onboarding requirements for Persons of Interest (POI) and Agency Staff members
- Responsible for The Joint Commission Survey unit readiness
- Collaborates with Supply Chain Leadership to improve staff compliance with documentation, and disposition of high-cost implants/disposable items
- Monitors/organizes trials of new supplies and equipment
- In charge of maintaining and updating departmental policies and procedures
- Monitors departmental audits (i.e., Time Out, Total Joint, Robotic Turnover, Total Joint Procedure Sign Compliance, Human Tissue Documentation Compliance, Hand Hygine)
- Leads new physician meet and greet
- Supervises patient billing.
Clinical Practice Specialist Operating Room and GI Lab
NM Lake Forest Hospital (LFH) and Grayslake (GL) Ambulatory Surgery Center
01.2021 - 07.2021
- In charge of Perioperative staff orientation & education
- Created orientation checklists for experienced and inexperienced CSTs, RNs, Physician and Surgical Assistants
- Created education materials for experienced and inexperienced staff members (i.e., orientation binder, TEAMS site)
- Created basic competencies for staff members
- Created One on One Touch Points weekly meetings
- Supported staff to seek/maintain specialty certification including monitoring progress and completion
- Reviewed and developed action plans for unit dashboard to improve quality of care based on needs
- Planned, implemented, evaluated division specific learning activities to improve safety (i.e., MH and cardiac arrest in OR simulations)
- Responsible for development of new, review & updates of existing unit-based policies
- Reviewed and adjusted new employee orientation clinical pathways, focusing on short- and long-term orientation goals; meet weekly with new employees to evaluate progress and address identified needs
- Communicated efficiently and effectively role modeling using critical-thinking skills and problem solving
- Served as a patient advocate and role model clinical practice that reflects “Patient First” philosophy.
Clinical Manager of Operations Main Operating Room & Ambulatory Surgery Center
Advocate Lutheran General Hospital
06.2020 - 12.2020
- Maintained daily operations schedule for 26 OR suites
- Ensured fluidity with case rooms, times, and service lines
- Supervised ACM to manage Team Members schedules
- Responsible for daily operations of direct reports/time and attendance, hiring/onboarding
- Maintained positive team member and physician engagement
- Reviewed regulatory standards and policies
- Manage 150 FTEs
- Responsible for departmental productivity
- Mentored team members in career and professional development
- Participated in departmental Epic Implementation
- Coordinated various Departmental Construction and equipment upgrade projects
- Participated in Beaker Implementation.
Clinical Practice Manager Main Operating Room & Ambulatory Surgery Center
Advocate Lutheran General Hospital
10.2018 - 06.2020
- Integrated orientation platform for new team members in Main OR and ASC: nurses, certified surgical technologist, intraoperative care technicians, anesthesia technicians, physician assistants, nurse practitioners and environmental services (Onboarded 40+ new team members)
- Integrated practices between MOR and ASC to establish standardized best practices across departments (Neutral Zone)
- Maintained and reevaluate policies and procedures
- Managed compliance of CBTs and yearly competencies for all team members in MOR and ASC
- Educated team members of DNV requirements and ensured the departments’ standards in compliance
- Coordinated weekly in-services
- Managed OR residency programs for nurses and surgical technologists, nursing clinical experiences, and high school practicum/tours
- Member of Advocate Aurora Health System Intra-op Specialty Sub-Committee: evaluation and integration of Aurora and Advocate Healthcare policies to create system policies
- Member of System Universal Protocol Checklist Committee developing Advocate Aurora Health Universal Protocol Checklist
- Participate in development and implementation of OR Safety Protocols for Covid-19 +/Patient Under Investigation Undergoing Surgery for Surgical Services.
Operating Room Staff Nurse
Advocate Lutheran General Hospital
04.2002 - 10.2018
- Scrubbed and circulated in several service lines: general, colorectal, gynecologic, ENT (Ear, Nose, and Throat), urology/cystoscopy, orthopedic, neurologic/spinal surgeries, laparoscopic/robotic surgery) for pediatric and adult patients
- Assisted anesthesiologists with intubations, fiberoptic intubations, awake intubations, arterial line insertions, central line insertions, blood draws, blood transfusions duties
- Develop and implement individual patient care plans in accordance with the established guidelines and standards of nursing care
- Participate in activities that promote safety, quality, and regulatory compliance
- Performed charge nurse role on weekends and/or holidays
- Acted as a preceptor for new employees
- Provide in-services for perioperative staff (e.g., practice change, Code Red)
- Conduct surgical asepsis classes for medical students, physician assistants, and nurse practitioners
- Develop teaching module for Back table, Mayo stand, and Ring stand Set up for General cases
- Develop module for Arterial line, Central line, and Hot line Set up
- Organize Stryker Educational Event for the North Region Registered Nurses
- Assist Clinical Practice Manager ASC/MOR, and Surgical Operations Manager ASC/MOR with assigned duties.
Certified Nurse Assistant Instructor
Polish American Association
10.2011 - 05.2012
- Developed and taught CST course curriculum
- Built knowledge and developed clinical skills aimed at assisting students to obtain CNA license
- Maintained accurate records (attendance, schedules, course requirements)
- Evaluated and document students’ progress through testing, observation, and assessment of attained skills
- Communicated effectively with students, individuals affiliated with PAA and the course, and staff/management clinical training facilities
- Provided a simulating environment to encourage student participation, skill attainment, concepts of good patient care, and interpersonal skills development.
Medical Surgical/ Neurology Unit Staff Nurse
Advocate Lutheran General Hospital
01.2001 - 04.2002
- Provided care and perform nursing assessment of post-surgical patients, patients with MS, Alzheimer’s Disease, Parkinson’s Disease, CVA, alcohol withdrawal, dementia, diabetes, etc
- Started IVs, blood draws, shots, blood transfusions
- Administered medications and/or G-tube feedings
- Changed dressings
- Obtained medical history
- Performed discharge education.
Education
ESL and Early Childhood Education -
National Louis University
Advocate Simulation Facilitation Course -
10.2017
MSN - Nurse Educator
Benedictine University
Lisle, IL05.2017
RN -
Lewis University
Romeoville, IL05.2007
RN -
Triton College
12.2000
Skills
- Surgery Operations
- Staff Development & Retention
- Surgery Education & Onboarding
- SSI Prevention
- Policy and Procedure
Certification
- CNA Instructor Course (Includes Alzheimer’s Disease Content), present
- Approved Illinois Evaluator of the Manual Skills Portion of the Illinois Nurse Assistant/Aide training Competency Evaluation Program, present
- ACLS, 06/2022-06/2024
- CPR, 11/2022-11/2024
- CNOR, 07/2020-12/2025
Accomplishments
- 2023-Nominated for DAISY Nurse Leader Award
- 2022-Nominated for DAISY Nurse Leader Award
Timeline
Clinical Manager of Operating Room
Northwestern Medicine
07.2021 - Current
Clinical Practice Specialist Operating Room and GI Lab
NM Lake Forest Hospital (LFH) and Grayslake (GL) Ambulatory Surgery Center
01.2021 - 07.2021
Clinical Manager of Operations Main Operating Room & Ambulatory Surgery Center
Advocate Lutheran General Hospital
06.2020 - 12.2020
Clinical Practice Manager Main Operating Room & Ambulatory Surgery Center
Advocate Lutheran General Hospital
10.2018 - 06.2020
Certified Nurse Assistant Instructor
Polish American Association
10.2011 - 05.2012
Operating Room Staff Nurse
Advocate Lutheran General Hospital
04.2002 - 10.2018
Medical Surgical/ Neurology Unit Staff Nurse
Advocate Lutheran General Hospital
01.2001 - 04.2002
ESL and Early Childhood Education -
National Louis University
Advocate Simulation Facilitation Course -
MSN - Nurse Educator
Benedictine University
RN -
Lewis University
RN -
Triton College
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