Winter Lake
Chicago
Summary
Detail-oriented Proofreader with solid history of refining written content for clarity and coherence. Proven success in enhancing readability and ensuring grammatical accuracy across diverse text types. Demonstrated ability in meticulous error detection and maintaining consistency in style.
Overview
7
7
years of professional experience
Work History
Proofreader
Grammarly/Lumos
08.2021 - Current
- Edit thousands of user submissions and employer-provided texts for grammatical errors, English fluency, and clarity while collaborating with a team of English experts
- Annotate texts to train Grammarly’s algorithm under a variety of employer preferences, providing expertise that benefits 40 million users and 50,000 organizations
- Hand-selected to standardize data outputs and maintain consistency among colleagues
- Experienced with AmE, CanE, BrE, AuE, and OxE from native English speakers and ESL writers in various types of documents (academic, professional, creative, formal, informal)
- Regularly refer to multiple style guides, such as MLA, APA, and Chicago
MOA, Full Time
Northeast Georgia Physicians Group
08.2020 - 07.2024
- Performed a range of tasks including balancing multiple phone lines, scheduling and checking appointments in/out, taking payments, balancing cash, updating patient charts
- Collaborated closely with management and staff to problem-solve by addressing resource shortages during the COVID-19 pandemic and improving patient safety and satisfaction by making and posting educational signs
- Worked effectively in fast-paced environments to facilitate communication between patients and providers, being regularly requested to lead communication with confused, angry, and inquisitive patients for de-escalation
- Displayed flexibly, adaptability, quick-thinking, and advanced communication skills to cover shifts at various clinics when needed
MOA, PRN
Northeast Georgia Physicians Group
08.2020 - 03.2021
- Performed a range of tasks including answering phones, scheduling and checking appointments in/out, taking payments, balancing cash, updating patient charts, scanning, faxing, and making copies
- Worked closely with management and staff to manage resource shortages during the COVID-19 pandemic and improve patient safety and satisfaction by making and posting educational signs
- Facilitated communication between patients and providers, being regularly requested to lead communication with confused, angry, and inquisitive patients for de-escalation and problem-solving
- Worked flexibly and collaboratively to cover shifts at various clinics when needed, demonstrating adaptability, quick thinking, and advanced communication skills
Patient Services Representative/MOA
Lanier Adult Medicine
06.2018 - 06.2020
- Handled the majority of patient correspondence—by phone, by mail, and online (via patient portal)
- Utilized complex EMR systems to schedule appointments, update patient information, input medication requests, take payments and balance cash, and attain insurance verifications and prior authorizations
- Completed various clerical tasks, including faxing, making copies, and scanning
Editing Intern for Studies in the Literary Imagination
Georgia State University
08.2019 - 12.2019
- Credited for copyediting and proofreading scholarly articles for publication in two issues of the Georgia State literary magazine Studies in the Literary Imagination
- Elevated overall publication quality with meticulous fact-checking practices
- Specialized in MLA formatting and assuring the accuracy of citations
Education
Bachelor of Arts - English Literature
Georgia State University
Atlanta, GA01.2021
Skills
- Proofreading
- Copywriting
- Copyediting
- Writing
- Creative Writing
- Fact-checking
- Problem-Solving
- Adaptability
- Teamwork
- Data Entry
- Consistency checking
- Interpersonal and written communication
Timeline
Proofreader
Grammarly/Lumos
08.2021 - Current
MOA, Full Time
Northeast Georgia Physicians Group
08.2020 - 07.2024
MOA, PRN
Northeast Georgia Physicians Group
08.2020 - 03.2021
Editing Intern for Studies in the Literary Imagination
Georgia State University
08.2019 - 12.2019
Patient Services Representative/MOA
Lanier Adult Medicine
06.2018 - 06.2020
Bachelor of Arts - English Literature
Georgia State University
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