Wilmarie Rosa Perez
Aguadilla
Summary
Seasoned Assistant Manager with a robust background in the hospitality and food service industries, notably at Kroger. Excelled in team leadership and customer service, enhancing operational efficiency and customer satisfaction. Demonstrated expertise in staff training and development, alongside a knack for decision-making. Achieved significant improvements in service quality by fostering team motivation and leveraging strong customer relations skills.
Overview
20
20
years of professional experience
Work History
Assistant Manager
Kroger
07.2023 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
Lead Cafeteria Cook
Lowell Public Schools
01.2021 - 06.2023
- Ensured consistent delivery of well-presented dishes by closely monitoring plate presentation before serving to the student.
Houses Person/Food Banket
Holliday Inn
01.2019 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
Housekeeper
Holliday Inn Express
08.2018 - 01.2019
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Lead Cook
Gustitos Criollos
03.2012 - 09.2017
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
Lead Cook
Karambola Restaurant Bar and Grill
04.2008 - 12.2009
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
Packing Production Clerk
Production Agudillana
01.2005 - 04.2005
Education
No Degree -
Emma,s Beauty Academy
Aguada, PR08-2008
High School Diploma -
Juan Suarez Pelegrina
Aguadilla, PR05-2004
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Team motivation
- Staff training and development
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Assistant Manager
Kroger
07.2023 - 02.2025
Lead Cafeteria Cook
Lowell Public Schools
01.2021 - 06.2023
Houses Person/Food Banket
Holliday Inn
01.2019 - 12.2021
Housekeeper
Holliday Inn Express
08.2018 - 01.2019
Lead Cook
Gustitos Criollos
03.2012 - 09.2017
Lead Cook
Karambola Restaurant Bar and Grill
04.2008 - 12.2009
Packing Production Clerk
Production Agudillana
01.2005 - 04.2005
No Degree -
Emma,s Beauty Academy
High School Diploma -
Juan Suarez Pelegrina
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