Summary
Overview
Work History
Education
Skills
Timeline
Generic

Willie J. Rowe

Chicago,Il

Summary

To continue, utilizing a team spirit attitude, strong work ethic, fast ability to change with new work challenges and outstanding work experience in a Janitorial or Doorman job field. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Maintenance Assistant

JYCS
11.2019 - 12.2023
  • Sweep, cleaning, floor stripping, waxing, floor buffing, vacuuming and polishing of: lobby, elevators, carpets, hard wood floors.
  • Sanitized cleaned class rooms.
  • Improved equipment efficiency by conducting routine maintenance checks and identifying necessary repairs.
  • Maintained a well-organized inventory of spare parts, streamlining the repair process for quicker turnaround times.
  • Provided excellent customer service while addressing maintenance requests promptly and professionally.
  • Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
  • Collaborated with team members to complete large-scale projects on time and within budget constraints.
  • Contributed to a reduction in accidents through diligent adherence to safety protocols during maintenance activities.

Maintenance/Doorman

Able Services
01.2013 - 11.2019
  • Sweep, cleaning and floor stripping of all floors
  • Restrooms cleaning and maintenance including replacement of cleaning supplies
  • Cleaning and light paint touch ups of walls and office furniture.
  • Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
  • Enhanced building security by vigilantly monitoring entrance and exit points.
  • Collaborated with building management to address resident concerns quickly and effectively.
  • Assisted in emergency situations, promptly contacting appropriate authorities when necessary.
  • Conducted regular inspections of common areas, reporting maintenance issues for prompt resolution.
  • Assisted doormen with coverage when needed.
  • Contributed to a clean and orderly environment by maintaining the lobby area and entrances daily.
  • Streamlined package delivery process, ensuring timely distribution to residents.
  • Handled sensitive information discreetly while maintaining accurate records of visitor logs and incident reports.
  • Improved overall resident satisfaction by providing swift assistance during various situations such as lockouts or lost items.
  • Increased response time during emergencies by implementing a thorough understanding of building layout and evacuation protocols.
  • Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
  • Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
  • Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
  • Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.

Janitor

Mercy Housing
01.2007 - 01.2013
  • Improved facility cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
  • Enhanced building safety through regular inspection and repair of lights, doors, windows, and locks.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
  • Addressed minor maintenance issues promptly to prevent further damage or escalation.
  • Completed seasonal maintenance tasks such as leaf removal in the fall and snow removal in the winter months.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Performed regular inspections of fire extinguishers, emergency exits, and other safety equipment to ensure proper functioning.
  • Coordinated with outside vendors for specialized cleaning services when needed, such as carpet or upholstery cleaning.
  • Responded quickly to urgent maintenance requests from building occupants or management staff members.

Education

Gratuate, Manley High School
1976

Skills

  • Ability to understand and follow safety procedures
  • Self-starter and comfortable working with or without supervision
  • Team spirit attitude
  • Strong communication skills, including a respectful disposition
  • Able to lift a minimum of 45 lbs
  • Flexible and Adaptable
  • Verbal Communication
  • Organizational Skills
  • Excellent Communication
  • Time Management
  • Active Listening

Timeline

Maintenance Assistant

JYCS
11.2019 - 12.2023

Maintenance/Doorman

Able Services
01.2013 - 11.2019

Janitor

Mercy Housing
01.2007 - 01.2013

Gratuate, Manley High School

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Willie J. Rowe