Willie Williams
Waukegan
Summary
Dynamic and results-driven professional with experience at Amazon and Walmart, excelling in team collaboration and warehouse safety. Proven ability in heavy lifting and inventory tracking, consistently achieving operational efficiency. Adept at enhancing customer experiences through effective communication and conflict resolution, ensuring high standards in fast-paced environments.
Courteous, self-motivated associate with 4+ years of experience in customer service, inventory, and fulfillment operations. Proven ability to handle data accurately, manage high-volume workflows, and communicate clearly with customers
Overview
7
7
years of professional experience
Work History
Package Handler
Amazon
03.2025 - Current
- Operated material handling equipment to transport packages efficiently within warehouse environment.
- Sorted and categorized incoming packages according to established guidelines and operational procedures.
- Assisted in maintaining cleanliness and organization of work areas to promote safety and efficiency.
- Collaborated with team members to meet daily shipping targets and ensure timely dispatch of packages.
Online Personal Shopper
Walmart
Gurnee, IL
04.2023 - 02.2025
- Assisted customers in selecting products based on preferences and dietary needs.
- Utilized Walmart's online shopping platform to efficiently manage customer orders.
- Communicated with customers to resolve issues and enhance shopping experiences.
- Maintained accurate product inventory and ensured timely updates on availability.
Meat Market Stocker
Walmart
Waukegan, IL
05.2021 - 04.2023
- Stocked meat products efficiently, ensuring freshness and quality standards were met.
- Assisted customers with product selection, providing knowledgeable recommendations.
- Maintained cleanliness and organization of meat display cases and storage areas.
- Monitored inventory levels, restocking items to prevent shortages and ensure availability.
Production Support Worker
Abbott
Gurnee, IL
11.2020 - 05.2021
- Operated production machinery to ensure efficient workflow and adherence to safety protocols.
- Assisted in troubleshooting equipment issues, minimizing downtime and maintaining production schedules.
- Conducted quality checks on products to guarantee compliance with company standards and specifications.
- Collaborated with team members to optimize processes and improve overall operational efficiency.
Stocker/ Cart Pusher
Jewel Osco
Chicago, IL
01.2020 - 08.2020
- Organized and restocked shelves to maintain optimal product availability.
- Assisted customers in locating products, enhancing shopping experience.
- Monitored inventory levels and reported discrepancies for timely replenishment.
- Collaborated with team members to ensure efficient store operations.
- Performed inventory control, such as counting, and stocking merchandise.
Cook's Assistant
White Castle
Chicago, IL
08.2019 - 01.2020
- Assisted in food preparation following safety and quality standards.
- Maintained cleanliness of kitchen equipment and workstations to ensure hygiene compliance.
- Supported cooks in assembling and plating dishes for timely service.
- Adapted quickly to changing kitchen demands and prioritized tasks effectively.
Education
High School Diploma -
Percy L Julian High School
Chicago IL06.2020
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Data Entry & Inventory Tracking
- Communication & Conflict Resolution
- Experience in Retail & Medical Manufacturing
Timeline
Package Handler
Amazon
03.2025 - Current
Online Personal Shopper
Walmart
04.2023 - 02.2025
Meat Market Stocker
Walmart
05.2021 - 04.2023
Production Support Worker
Abbott
11.2020 - 05.2021
Stocker/ Cart Pusher
Jewel Osco
01.2020 - 08.2020
Cook's Assistant
White Castle
08.2019 - 01.2020
High School Diploma -
Percy L Julian High School