Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

WILLIAM WARFORD

Managed Chicago
Country Club Hills
1
Certification
30
years of professional experience

Results-driven maintenance technician with 30 years of experience enhancing operational efficiency.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Maintenance Supervisor

3 Years 3 Months
Managed Chicago | 06.2023 - 09.2026
  • Supervised maintenance staff, assigned work orders, and ensured timely completion of repair requests.
  • Coordinated work orders and prioritized repairs to support uninterrupted daily operations.
  • Maintained accurate maintenance records, service logs, and inspection documentation.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Installed new locks, door handles, and door closers.
  • Ensured smoother operations, maintaining accurate records of all maintenance activities.
  • Assisted management in developing long-term plans for equipment upgrades and replacements.
  • Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Operated varied hand and power tools to complete repairs.
  • Followed safety protocols to minimize workplace accidents.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Prioritized work orders to support production continuity and minimize service interruptions.
  • Monitored spare parts inventory and reordered supplies to avoid maintenance delays.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.

Utility Technician /Assistant Janitor/Maintenance Technician

2 Years
Managed Chicago | 09.2021 - 09.2023
  • Maintained clean, sanitary facilities by following routine janitorial procedures and safety standards.
  • Collaborated with other janitorial staff to ensure all tasks were completed efficiently and effectively.
  • Responded quickly to maintenance requests from staff or faculty members, ensuring timely resolution of issues.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Operated varied hand and power tools to complete repairs.
  • Followed work orders repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.

Utility Truck Driver/Janitorial Assistant/Maintenance Technician

21 Years 1 Month
East Lake Management Group | 11.2000 - 12.2021
  • Cleared trash, debris,furniture. bulk, and spills to maintain clean, safe shared spaces.
  • Maintained a safe working environment for staff members through adherence to workplace safety protocols during all tasks related to utilities management.
  • Board up all vacant unit.
  • Fulfilled work orders to removal of old new appliance and install new appliances .
  • Inspected utility systems to identify leaks, faults, and safety concerns.
  • Operated hand and power tools for routine maintenance and repairs.
  • Monitored equipment performance and reported abnormal conditions promptly.
  • Assisted with preventive maintenance to support reliable facility operations.
  • Replaced worn components following safety procedures and work orders.
  • Documented service activities, material usage, and repair status accurately.
  • Cleaned work areas and maintained compliance with site safety standards.
  • Responded to utility service requests and supported timely issue resolution.
  • Provided excellent customer service by addressing concerns from clients regarding their utility services promptly and professionally.
  • Promoted to team leadership position due to exceptional performance and dedication to continuous improvement.
  • Reported maintenance issues and facility hazards to supervisors promptly
  • Monitored supply levels and prepared cleaning carts for daily assignments
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Operated truck for pickup and delivery of materials across property sites.
  • Inspected vehicle condition before trips and reported maintenance concerns promptly.
  • Loaded and secured supplies to prevent damage during transport.
  • Coordinated deliveries with maintenance staff and site supervisors.
  • Hauled furniture, equipment, and debris for unit turnover projects.
  • Followed traffic laws, safety procedures, and company driving standards.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Improved on-time delivery rates with meticulous planning and time management.

Janitor /Groundskeeper

4 Years 3 Months
AMAP | 08.1996 - 11.2000
  • Inspected grounds daily to identify hazards, damaged turf, and maintenance needs.
  • Cleaned walkways, parking areas, and common spaces to support safe, presentable outdoor conditions.
  • Removed debris, litter, and fallen branches to maintain property appearance and accessibility.
  • Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
  • Cultivated a positive work environment through effective communication with team members and supervisors.
  • Managed comprehensive grounds maintenance schedules for optimal productivity and costeffectiveness.
  • Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
  • Safeguarded public safety through prompt snow removal, ice treatment, and hazard prevention measures.
  • Reduced safety hazards by promptly removing debris and snow from walkways and communal areas.
  • Boosted community satisfaction with regular upkeep of recreational areas and playgrounds.
  • Removed debris and waste from outdoor areas.

Education

GED

Midwest Technical Institute | IL | 12-2006

Skills

Preventive Maintenance
Safety protocol
Grounds maintenance
Staff management
Work order management
Work order processing
Attention to detail
Hand and power tool operation
Tools and equipment maintenance
Safety compliance
Professional communcation
Employee motivation
Heavy lifting
Stress tolerance

Accomplishments

  • Repeatedly commended for working in a safe, efficient, and accurate manner.
  • Supervised team of 12 staff members.

Certification

  • Health & Safety
  • Hand Tool & Power Tool
  • Blur Print Reading
  • PLUNBIMG
  • Low -Pressure Boiler System
  • Water Treatment
  • Electricity
  • Carpentry
  • Locks & Keys
  • 10 Week Janitorial

Timeline

Maintenance Supervisor

Managed Chicago
06.2023 - 09.2026Read More

Utility Technician /Assistant Janitor/Maintenance Technician

Managed Chicago
09.2021 - 09.2023Read More

Utility Truck Driver/Janitorial Assistant/Maintenance Technician

East Lake Management Group
11.2000 - 12.2021Read More

Janitor /Groundskeeper

AMAP
08.1996 - 11.2000Read More

Midwest Technical Institute

GED
Read More
WILLIAM WARFORD