William Shoemaker
Lisle
Summary
Dynamic and dedicated professional with experience at Alexian Brothers Hospital, excelling in patient transport and communication. Proven ability to enhance customer satisfaction and maintain high standards of cleanliness in fast-paced environments. Skilled in teamwork and problem resolution, ensuring efficient operations and a positive experience for all.
Overview
7
7
years of professional experience
Work History
Pizza Maker
Dans Pizza
02.2024 - 06.2024
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Patient Transporter
Alexian Brothers Hospital
01.2022 - 04.2023
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
Busser
Bavarian Lodge Restaurant
07.2021 - 11.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Cashier
Chipotle
09.2019 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Busser
Pepes Mexican Food
01.2017 - 07.2019
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Education
High School Diploma -
Lisle Senior High School
Lisle, IL06-2020
Skills
- Teamwork and collaboration
- Customer service
- Safe food handling
- Food safety
- POS systems
- Phone etiquette
- Patient transportation
- Bedside manner
- Patient transport
- Professionalism and ethics
- Problem resolution
- Transportation procedures
Timeline
Pizza Maker
Dans Pizza
02.2024 - 06.2024
Patient Transporter
Alexian Brothers Hospital
01.2022 - 04.2023
Busser
Bavarian Lodge Restaurant
07.2021 - 11.2021
Cashier
Chipotle
09.2019 - 02.2020
Busser
Pepes Mexican Food
01.2017 - 07.2019
High School Diploma -
Lisle Senior High School
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