Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Lilly

Woodridge

Summary

Dynamic and results-driven professional with extensive experience at the United States Postal Service, excelling in workflow management and team motivation. Proven track record in implementing process improvements that enhanced delivery efficiency. Skilled in coaching and mentoring, ensuring compliance with safety protocols while fostering a collaborative work environment.

Overview

10
10
years of professional experience

Work History

Team Lead Mail Handler

United States Postal Service
05.2017 - Current
  • Oversaw daily operations to ensure timely mail delivery and service excellence.
  • Trained and mentored team members on best practices and safety protocols.
  • Implemented process improvements to enhance delivery efficiency and reduce delays.

Coordinated workflow schedules to optimize resource allocation and productivity.

  • Sorted and organized incoming mail for efficient processing and distribution.
  • Operated automated sorting equipment to ensure accurate mail handling.
  • Collaborated with team members to meet daily mail processing goals.
  • Monitored workflow efficiency, identifying areas for improvement in processes.
  • Trained new staff on safety protocols and operational procedures.
  • Implemented best practices for sorting and distributing packages promptly.
  • Ensured compliance with postal regulations during mail handling operations.
  • Maintained a clean and organized workspace to facilitate efficient mail handling processes.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
  • Minimized errors in mail distribution, carefully examining labels and barcodes to ensure accurate routing.

General Warehouse Associate

Ashley Furniture Warehouse
02.2016 - 03.2017
  • Operated forklifts and pallet jacks to load and unload merchandise efficiently.
  • Assisted in inventory management through accurate labeling and tracking of products.
  • Maintained cleanliness and organization of warehouse space, optimizing workflow.
  • Collaborated with team members to meet daily shipping and receiving targets.

Education

GED -

Lincoln’s Military Academy
Rantoul, IL

Skills

  • Forklift driver and operator
  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Employee training
  • Workflow management
  • Problem-solving
  • Teamwork and collaboration
  • Team motivation

Timeline

Team Lead Mail Handler

United States Postal Service
05.2017 - Current

General Warehouse Associate

Ashley Furniture Warehouse
02.2016 - 03.2017

GED -

Lincoln’s Military Academy
William Lilly