WILLIAM KRUEGER
Tinley Park
Summary
People-focused professional with more than 35 years of experience serving others through education, retail ownership, and community leadership. Extensive experience in customer service, communication, teamwork, and building meaningful relationships. After retiring from education, owned and operated two retail antique businesses where customer service, merchandising, inventory management, purchasing, pricing, and daily operations were central responsibilities. Seeking to bring a positive attitude and exceptional service to Smith Crossing.
Overview
44
44
years of professional experience
Work History
Owner / Retail Manager
Antique Retail Businesses
Michigan City
01.2017 - 01.2020
- Owned and operated two retail antique businesses in Michigan City, Indiana and Saugatuck, Michigan.
- Delivered personalized customer service, fostering relationships with collectors, tourists, and local customers.
- Designed product displays and arrangements, improving customer engagement and satisfaction., inventory, purchasing, pricing, vendor relationships, displays, and daily operations.
- Arranged retail space for ease of shopping, cultivating a welcoming environment that encouraged purchases.
Teacher
Pride Alternative School
01.1984 - 01.2017
- Taught high school students with emotional and behavioral disabilities for 33 years.
- Taught science and adapted instruction to meet individual student needs, ensuring accessible learning for all students.
- Collaborated with students, families, social workers, administrators, and fellow educators to support student learning and well-being.
- Co-led parent support groups to foster communication and engagement between families and the school community.
- Worked successfully with people from diverse racial, cultural, religious, and socioeconomic backgrounds.
Earlier Experience
01.1976 - 01.1983
- Clinician, Learning Disabilities Center, St. Xavier University
- Teacher, Beacon Therapeutic School
- Research Room Assistant, Federal Archives & Records Center
- Stock Associate, Flower City Home & Garden
Education
Master of Arts -
St. Xavier University
01-1983
Bachelor of Arts -
St. Xavier University
01-1981
Skills
- Retail Operations
- Merchandising
- Inventory Management
- Customer Engagement
- Customer Service
- Communication
- Teamwork
- Organization
- Dependability
- Adaptability
Community Leadership
- Volunteer Tour Guide - Open House Chicago
- Volunteer Tour Guide - Historic Pullman Foundation
- Volunteer - Beverly House Tour
- Historic Preservation Committee Member
- Volunteer - Living Donor Organ Transplant Organizations
- Volunteer - SWIFT Outdoor Activities & Recreation
- Author of a published history of Chicago's South Shore Country Club
Timeline
Owner / Retail Manager
Antique Retail Businesses
01.2017 - 01.2020
Teacher
Pride Alternative School
01.1984 - 01.2017
Earlier Experience
01.1976 - 01.1983
Master of Arts -
St. Xavier University
Bachelor of Arts -
St. Xavier University