Summary
Overview
Work History
Education
Skills
Timeline
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WILLIAM KEYS

Belleville

Summary

Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Passionate about winning and developing team members for their next role. Ready to make an immediate contribution to your organization.

Overview

7
7
years of professional experience

Work History

Business Development Representative

Square
St Louis
03.2024 - Current
  • Established rapport with prospects quickly via telephone conversations and built trust-based relationships with them within a short period of time.
  • 10% of passed accounts went active over course of time in role.
  • Passed over 130,000,000 in GPV during time in role.

Home Expert Area Manager

AT&T
01.2022 - Current
  • Area manager for sales team of experts specializing in wireless and home internet solutions
  • Analyzed workflow, established priorities, developed standards, and set deadlines
  • Controlled operational budget and expenditures
  • Lead territory in Business Units per seller 2022
  • Small Business Deployment leader for Georgia Market 2022
  • Developed 22 employees to take on their next role in the company.

Flagship Store Manager

AT&T
01.2018 - 01.2022
  • Oversaw day-to-day store operations to foster efficient and profitable operations
  • Analyzed sales numbers and performance metrics to locate deficits and implement process improvements
  • Evaluated customer feedback to locate weaknesses and improve service
  • Coordinated employee schedules according to availability and made staffing adjustments to cover shifts
  • Top 10% in KPI ranker for 2018-2022 nationally
  • Top 5 out of 98 in KPI ranker stores in 2019 and 2021 in market
  • Created a development program for frontline employees that led to 86% of participants being promoted
  • Consistent 150%+ attainment to monthly goal.

Education

Bachelor of Arts - Music

Truman State University
Kirksville, MO

Skills

  • Microsoft Office Products
  • Business Writing
  • Salesforce Lead Management
  • Sales strategy

Timeline

Business Development Representative

Square
03.2024 - Current

Home Expert Area Manager

AT&T
01.2022 - Current

Flagship Store Manager

AT&T
01.2018 - 01.2022

Bachelor of Arts - Music

Truman State University

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WILLIAM KEYS