William Ingles
Percy
Summary
Dynamic professional with extensive experience in career counseling and talent acquisition. Skilled in team building and critical thinking, dedicated to enhancing client success through tailored career resources and strategic employer collaborations to create meaningful job opportunities.
Overview
20
20
years of professional experience
Work History
Senior Career Counselor
Illinois Army National Guard
St Louis, MO
12.2022 - Current
- Guided individuals in identifying career goals and developing actionable plans.
- Collaborated with military personnel to assess skills and translate them into civilian job opportunities.
- Developed career resources and materials tailored for transitioning service members.
- Conducted comprehensive assessments to identify clients'' strengths, weaknesses, and career goals.
- Collaborated with local employers to create networking opportunities for clients seeking employment.
- Continuously pursued professional development opportunities in order to remain up-to-date on best practices within the field of career counseling.
- Provided comprehensive counseling to over 3,500 future soldiers; processed enlistment paperwork, explained military
benefits and career opportunities; facilitated over 1,200 military contracts while working as Senior Career Counselor. - Advised and trained over 150 recruiters on processing efficiencies, operational accuracy and eligibility requirements;
instructed regional training for 42 civilian and 25 military liaisons; responsible for meeting contract goals and
operational intent.
• Sought out from National Guard Bureau Leadership for progressive and operational approach to problem solving;
committed to improving organization and customer satisfaction; provided sound guidance in the development of
several key regulation re-writes.
• Improved overall Liaison deficiencies resulting in overall improvement from a 77% to a 98.8% National Guard
Bureau score; improved to #2 best operating National Guard offices in the nation. - Managed over 800 incentive contracts worth over 10 million dollars.
Talent Acquisition Manager, Recruiting & Retention
Illinois Army National Guard
Springfield, IL
11.2012 - 12.2022
- Led recruitment initiatives to attract top talent for various roles within the organization.
- Developed and implemented strategic hiring plans aligned with organizational goals.
- Streamlined onboarding processes to enhance new employee integration and retention.
- Conducted comprehensive training sessions for hiring managers on best practices in talent acquisition.
- Established strong relationships with community organizations to expand candidate pipelines.
- Mentored junior recruiters, providing guidance on sourcing techniques and candidate evaluation methods.
- Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
- Analyzed recruiting metrics and market analysis to share reports and recommendations with Commanders.
- Managed Incentives for the Army Medical providers, Chaplain Corp, and Judge Advocate Generals Corp.
Operations NCOIC
Illinois Army National Guard
Afghanistan
01.2012 - 11.2012
- Supervised daily operations ensuring compliance with safety regulations and operational standards.
- Coordinated logistics for training exercises, optimizing resource allocation and readiness.
- Managed scheduling for personnel assignments, enhancing efficiency in task execution.
- Trained junior and senior military personnel on operational procedures and best practices.
- Supervised and trained operations and intelligence. Assisted in planning, organizing and directing combat missions.
- Negotiated contracts with vendors strategically, securing favorable terms that supported organizational needs while mitigating costs.
- Streamlined operations processes by identifying inefficiencies and implementing strategic solutions.
- Served as liaison between departments, fostering effective communication and collaboration toward shared objectives.
- Conducted and oversaw interrogations, briefings and debriefings.
Talent Acquisition Manager, Recruiting & Retention
Illinois Army National Guard
Springfield, IL
10.2006 - 01.2012
- Analyzed hiring metrics to identify trends and improve recruitment strategies effectively.
- Collaborated with cross-functional teams to align workforce planning with operational needs.
- Maintained up-to-date knowledge of employment laws and regulations, ensuring compliance throughout the recruitment process.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
- Led training sessions for hiring managers on topics such as interviewing techniques, unconscious bias awareness, and legal considerations in the hiring process.
- Mentored junior recruiters in best practices for efficient candidate sourcing, interviewing techniques, and relationship building with hiring managers.
- Implemented ongoing training programs for recruitment team, enhancing their skills in candidate screening and interview techniques.
- Utilized data analytics to track effectiveness of different recruitment channels, focusing efforts on most productive sources.
- Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
Education
Military Processing Station Guidance Counselor -
Professional Education Center
Little Rock12-2022
Associate of Applied Science - Business Management
Post University
Waterbury, CT05-2013
Officers Strength Managers Course -
Military Processing Station Guidance Counselor Course,
Little Rock, AR10-2022
Military Processing Station Guidance Counselor Cou -
Contracting Officers Representive
Ft. Lee11-2011
Skills
- Career assessment
- Ethical practice
- Career planning
- Job search strategies
- Problem-solving skills
- Critical thinking
- Team building
- Interview techniques
- Stress management
- Counseling
- Workforce development
- Program management
- Retention strategies
- Market tracking
- Assessments
Accomplishments
Directly enlisted 1, 007 soldiers while ensuring strict adherence to regulatory guidance. Maintained critical relationship's between MEPS personnel and field recruiters, trained teams on policy updates, and improved processing accuracy and efficiency, safeguarding the integrity of the accession process statewide.
Affiliations
National Guard Association of Illinois.
National Infantry Association.
Shiloh Community Club.
American Legion.
Veterans of Foreign War Legion.
Timeline
Senior Career Counselor
Illinois Army National Guard
12.2022 - Current
Talent Acquisition Manager, Recruiting & Retention
Illinois Army National Guard
11.2012 - 12.2022
Operations NCOIC
Illinois Army National Guard
01.2012 - 11.2012
Talent Acquisition Manager, Recruiting & Retention
Illinois Army National Guard
10.2006 - 01.2012
Military Processing Station Guidance Counselor -
Professional Education Center
Associate of Applied Science - Business Management
Post University
Officers Strength Managers Course -
Military Processing Station Guidance Counselor Course,
Military Processing Station Guidance Counselor Cou -
Contracting Officers Representive
Awards
Meritorious Service Ribbon.
Army Commendation Medal (5).
Army Achievement Medal (6).
Combat Infantry Badge.
Order of St. Maurice Infantry Award.
Top Recruiter (5).
Paul McDade.