William Hauenstein
Peoria
Summary
Strong leader and problem-solver dedicated to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Willingness to take on added responsibilities to meet organizational goals. Detail-oriented team player with strong organizational skills. Ability to handle projects effectively with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Concessions Attendant, VIP Services
Fort Wayne Tin Caps
05.2023 - 08.2023
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Consistently provided friendly service to promote better customer engagement.
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Maintained clean, organized workspace according to operational standards.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Handled cash, processed payments, and maintained records of transactions.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Coordinated supply orders, storage and distribution for program.
Water Park Attendant
Wheaton Park District
05.2021 - 08.2021
- Assisted customers in entering and exiting water rides, providing balance support and general directions.
- Built and established positive relationships with patrons, team members and supervisors.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Delivered information and details of interest about facility to visitors.
Education
Bachelor of Arts - International Studies/Spanish
Bradley University
Peoria, IL12.2023
Skills
- Adaptability and Flexibility
- Dependable and Cooperative
- Situational Awareness
- Organization and Time Management
- Teamwork and Collaboration
- Customer Service
- Server Support
- Ingredient and Food Preparation
Boating license
I have a lifetime boating license earned through the US Boating Foundation.
Languages
Spanish
Limited Working
Timeline
Concessions Attendant, VIP Services
Fort Wayne Tin Caps
05.2023 - 08.2023
Water Park Attendant
Wheaton Park District
05.2021 - 08.2021
Bachelor of Arts - International Studies/Spanish
Bradley University
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