Summary
Overview
Work History
Education
Skills
Timeline
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William Hajjar

Tinley Park

Summary

Knowledgeable and hard-working with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Overview

7
7
years of professional experience

Work History

Manager

Emagine Theaters
11.2018 - Current


  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Manage a team of around 25-30 people on a daily basis
  • Nightly accounting and logging relevant financial metrics for the business day
  • Ensure inventory and deliveries were accounted for on a regular basis
  • Assist with any time-sensitive issues regarding projection

Security Guard

Frontline Security
05.2023 - 08.2024
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.

Operations Manager

KAMS Champaign
11.2021 - 05.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures
  • Ensured the building is properly set up on a nightly basis
  • Managed a team of over 200 with around 30 working per night
  • Responded to any patron conflicts or employee needs
  • Oversaw the cleanup and subsequent closing of the building on a nightly basis

Volunteer

Pathlights
12.2018 - 12.2022
  • Assisted with delivering meals, holiday gifts, and care packages to families in need in the area, specifically the elderly
  • Volunteered at various homeless shelters in the area for food preparation and service

Education

Bachelor's Degree - Economics

University of Illinois At Urbana-Champaign
Champaign, IL
01-2025

Skills

  • Extensive leadership experience
  • Verbal and written communication
  • Cross-functional teamwork
  • Time management
  • Decision-making
  • Languages: English (Native), Spanish (Intermediate), Greek (Intermediate)
  • Microsoft Office: Excel (Proficient), Office (Proficient)

Timeline

Security Guard

Frontline Security
05.2023 - 08.2024

Operations Manager

KAMS Champaign
11.2021 - 05.2024

Volunteer

Pathlights
12.2018 - 12.2022

Manager

Emagine Theaters
11.2018 - Current

Bachelor's Degree - Economics

University of Illinois At Urbana-Champaign

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William Hajjar