William Dillard Jr.
Chicago
Summary
Entry-level Program / Project Management candidate with a technical foundation in Computer Science and hands-on experience coordinating academic projects, building user-facing applications, and supporting cross-functional initiatives. Strong background in documentation, process improvement, stakeholder communication, and data-driven decision-making. Seeking program or project coordinator roles in technology-focused organizations.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Student Researcher
Xavier University of Louisiana
New Orleans
08.2021 - Current
- Coordinated multi-phase research initiatives by tracking deliverables, timelines, and dependencies across faculty-led projects.
- Analyzed quantitative and qualitative datasets to support data-driven decision-making and project direction.
- Prepared structured reports and presentations translating technical findings for non-technical stakeholders.
- Supported cross-functional collaboration between students, faculty, and external contributors to ensure project continuity.
Student/Ambassador Event Coordinator
IBM
New Orleans
05.2023 - 09.2025
- Planned and executed student-focused initiatives by coordinating schedules, resources, and communication across multiple teams.
- Acted as liaison between IBM representatives, university leadership, and students to align program goals and outcomes.
- Streamlined workflows using digital collaboration tools to improve execution efficiency and stakeholder visibility.
IT Specialist
Dynamic Manufacturing, Inc.
Hillside
08.2022 - 07.2024
- Managed intake, prioritization, and resolution of Tier 1/2 IT issues for 100+ users, ensuring SLA adherence and minimal business disruption.
- Created standardized documentation and knowledge-base resources, reducing onboarding time for new hires.
- Coordinated hardware/software deployments across departments, aligning timelines with operational needs.
- Identified recurring technical issues and implemented process improvements that reduced support volume.
Coding Contestant
Google
New Orleans
03.2023 - 08.2023
- Competed against upperclassmen and secured 1st place through strong logic and collaboration.
- Demonstrated advanced problem-solving using real-world algorithm challenges under time constraints.
- Analyzed complex data sets and algorithms to devise efficient solutions during timed programming rounds, consistently achieving high accuracy under competitive pressure.
Education
Bachelor of Science - Computer Science, Mathematics
Xavier University of Louisiana
New Orleans, LA 08.2021 - 05.2026
Skills
- Java
- Python
- JavaScript
- Risk Analysis
- Network Security
- Detection & Response
- Agile
- Stakeholder Engagement
- Presentation Skills
- SQL
- Linux
- Microsoft Office Suite
- Remote Collaboration
- Software deployment
- Event coordination
- Digital collaboration
- Problem solving
- Time management
Websites
Certification
- FreeCodeCamp - JavaScript Algorithms and Data Structures, 2023
- Automate Cybersecurity Tasks with Python, Coursera, 2024
- Foundations of Cybersecurity, Coursera, 2024
- Google Cybersecurity Specialization, Coursera, 2024
Academic & Technical Program Projects
Xavier University of Louisiana
- Coordinated end-to-end planning and execution of multiple academic software projects focused on improving student financial and academic transparency.
- Managed requirements gathering, feature prioritization, and implementation across parallel project timelines.
- Collaborated with peers and faculty stakeholders to validate functionality, usability, and data accuracy.
- Applied iterative development practices to refine features based on testing and feedback.
- Produced documentation and summaries to communicate project outcomes and support handoff.
Timeline
Student/Ambassador Event Coordinator
IBM
05.2023 - 09.2025
Coding Contestant
Google
03.2023 - 08.2023
IT Specialist
Dynamic Manufacturing, Inc.
08.2022 - 07.2024
Bachelor of Science - Computer Science, Mathematics
Xavier University of Louisiana
08.2021 - 05.2026
Student Researcher
Xavier University of Louisiana
08.2021 - Current