William Dennis
Normal
Summary
Knowledgeable team Member with solid background in team environments, contributing to smooth operations and successful project outcomes. Proven track record of supporting team goals and maintaining high standards of work quality. Demonstrated effective communication and problem-solving skills in collaborative settings.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Team Member
Rivian
06.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
Operations Director
Heartland Head Start
06.2018 - 04.2021
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Led, supervised and provided strategic direction for workforce of 110 employees.
- Designed training programs for employees that resulted in increased skills proficiency and higher workplace morale.
- Collaborated with executives to develop and execute strategic business plans.
- Analyzed performance metrics and identified key areas for improvement, leading to optimized processes across the organization.
- Initiated change management strategies that effectively addressed employee concerns while driving forward organizational transformation efforts.
Operations Manager
Caterpillar
06.1994 - 09.2016
- Progressive career developing from General Supervisor, Six Sigma, Logistics and Operations Manager.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
Bachelor of Science - Business Administration
Illinois State University
Normal, ILHigh School Diploma -
Minonk Dana Rutland High School
Minonk, IL05-1987
Skills
- Problem-solving
- Team leadership
- Operations management
- Operational efficiency
Certification
Six Sigma Black Belt
Caterpillar CPS Black Belt 2
Timeline
Team Member
Rivian
06.2022 - Current
Operations Director
Heartland Head Start
06.2018 - 04.2021
Operations Manager
Caterpillar
06.1994 - 09.2016
Bachelor of Science - Business Administration
Illinois State University
High School Diploma -
Minonk Dana Rutland High School
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