William Chiesa
Gurnee,IL
Summary
Recent graduate with a B.S. in Information Science and Technology from the University of Wisconsin-Milwaukee. Seeking an entry-level IT position to apply technical knowledge, critical thinking, and a strong background in customer service, teamwork, and operations.
Overview
7
7
years of professional experience
Work History
Team Member
Valley Ridge Bar and Grill
05.2024 - Current
- - Provide support in multiple areas of restaurant operations, including food prep and kitchen duties.
- - Perform line cook responsibilities such as preparing meals and maintaining food safety standards.
- - Work closely with staff to ensure quality service and customer satisfaction during busy hours.
Assistant Manager
Lakes Laundry LLC
06.2022 - Current
- - Handle daily operations including cash handling, customer support, and staff assistance.
- - Ensure equipment functionality and store cleanliness.
- - Train new employees and oversee shift transitions.
Maintenance & Rentals Assistant
The Cottages on Petite Lake
05.2018 - 01.2022
- - Managed boat rentals and performed appliance maintenance for vacation cottages.
- - Operated and worked on a food boat, including food preparation, daily setup, and customer service.
- - Ensured guest satisfaction by resolving issues and maintaining a clean, functional environment.
Education
Bachelor of Science - Information Science and Technology
University of Wisconsin-Milwaukee (UWM)
05.2025
Skills
- - Languages & Frameworks: HTML, CSS, JavaScript, Python, SQL
- - Networking: TCP/IP, DNS, DHCP, VPNs, Firewalls
- - Soft Skills: Communication, Analytical Thinking, Team Collaboration, Troubleshooting
Timeline
Team Member
Valley Ridge Bar and Grill
05.2024 - Current
Assistant Manager
Lakes Laundry LLC
06.2022 - Current
Maintenance & Rentals Assistant
The Cottages on Petite Lake
05.2018 - 01.2022
Bachelor of Science - Information Science and Technology
University of Wisconsin-Milwaukee (UWM)
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