William Carteno
Chicago
Summary
Results-oriented delivery professional with a strong background in inventory management and cash handling. Committed to optimizing routes and improving customer satisfaction while collaborating effectively with team members to enhance operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Driver
BTK Rush
Chicago
11.2023 - Current
- Delivered packages efficiently to various locations within assigned routes.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Loaded and unloaded packages safely while adhering to company safety protocols.
- Maintained accurate delivery and vehicle inspection records to ensure compliance and reliability.
- Trained new drivers on delivery procedures and best practices to enhance team efficiency.
- Addressed customer inquiries during deliveries to foster positive relationships and satisfaction.
Store Associate
Circkle K
Chicago
06.2021 - 11.2023
- Operated cash register, processed transactions, and handled returns.
- Monitored inventory levels and coordinated restocks with management to maintain product availability.
- Stocked shelves to enhance product visibility and appeal.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Maintained cleanliness and organization of sales floor and stockroom.
- Trained new associates on store policies and customer service to ensure consistent customer experience.
Warehouse Worker
CEVA Logistics Inc.
Des Plaines
01.2017 - 05.2021
- Loaded and unloaded shipments, ensuring proper handling of goods and materials.
- Checked incoming shipments for damage or discrepancies, safeguarding quality control before acceptance.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Ensured inventory accuracy through regular cycle counts and audits, supporting effective stock management.
- Collaborated with team members to streamline workflow, enhancing overall warehouse efficiency.
- Assisted in training new employees on warehouse processes and safety guidelines.
- Used pallet jacks to move items to and from warehouse locations.
- Operated scanners, computers, and other equipment to track orders.
Education
High School Diploma -
Theodore Roosevelt High School
Chicago, IL06-2014
Skills
- Route navigation
- Route optimization
- Freight handling
- Package handling
- Picking and packing
- Load management
- Inventory management
- Cash handling
- Customer relationship management
- Problem solving
Languages
English
Full Professional
Spanish
Professional
Certification
Non CDL Class C
Timeline
Delivery Driver
BTK Rush
11.2023 - Current
Store Associate
Circkle K
06.2021 - 11.2023
Warehouse Worker
CEVA Logistics Inc.
01.2017 - 05.2021
High School Diploma -
Theodore Roosevelt High School