Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Wilfredo Colon

Project Manager
Chicago

Summary

Results-driven professional with a Master’s in Project Management and extensive hands-on experience in engineering testing, operations, and service environments. Expertise in data analysis, workflow optimization, and process improvement enhances efficiency and accuracy in project execution. Proven leadership capabilities and effective communication with diverse stakeholders, along with adept management of complex tasks, ensuring timely project completion within scope. Proficient in project management tools, quality management methodologies, and automation software; ready to leverage a unique blend of academic knowledge and practical experience to drive measurable results and contribute to organizational success in a Project Coordinator or Project Management role.

Overview

5
5
years of professional experience

Work History

Service Advisor

Genesis
02.2025 - Current
  • Managed service workflows by tracking project timelines, coordinating with technicians, and ensuring timely issue resolution to maintain quality standards.
  • Acted as a liaison between clients and service teams, translating complex service needs into clear deliverables while maintaining accurate records in Reynolds & Reynolds.
  • Built and maintained long-term stakeholder relationships through proactive communication, trust-building, and a focus on continuous value delivery.
  • Consistently exceeded performance metrics and client satisfaction targets by optimizing processes and anticipating client needs.

Assistant Branch Manager

ABC SUPPLY CO.
05.2024 - 01.2025
  • Oversaw end-to-end logistics and scheduling for customer orders, facilitating seamless communication between internal teams and vendors to support project timelines.
  • Tracked KPIs and leveraged data insights to inform project decisions, and identify areas for continuous improvement.
  • Participated in strategic planning meetings, analyzed project performance, and presented weekly financial and operational reports to leadership.

Engineering Test Technician

ACC ELECTRONIX
03.2022 - 04.2023
  • Served as the lead project coordinator for the implementation of Keyence Vision Software in partnership with Caterpillar, driving cross-functional collaboration to automate test reporting and eliminate 25+ hours of manual labor per week.
  • Coordinated with Manufacturing Test Engineering teams to identify and resolve testing issues, delivering solutions to support continuous improvement efforts.
  • Transformed unstructured production data into actionable insights, laying the groundwork for a new automation process that generated $50,000 in additional revenue.

Aldermanic Intern 36th Ward

CITY OF CHICAGO
06.2020 - 08.2021
  • Orchestrated legislative initiatives and community outreach projects, coordinating with cross-functional teams to address community concerns and achieve measurable outcomes
  • Provided full administrative assistance through Microsoft Office and Google Suite, driving enhanced workflow efficiency.
  • Directed the shift to a paperless workflow by introducing and integrating an electronic booking platform.

Education

Master of Science - Project Management

ILLINOIS STATE UNIVERSITY
Bloomington, IL
05.2001 -

Skills

    Project management

    Client relations

    Scope management

    Cross-functional collaboration

    Programming languages

    Fusion 360

    AutoCad

    Google Suite

    MS Project

Timeline

Service Advisor

Genesis
02.2025 - Current

Assistant Branch Manager

ABC SUPPLY CO.
05.2024 - 01.2025

Engineering Test Technician

ACC ELECTRONIX
03.2022 - 04.2023

Aldermanic Intern 36th Ward

CITY OF CHICAGO
06.2020 - 08.2021

Master of Science - Project Management

ILLINOIS STATE UNIVERSITY
05.2001 -

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Wilfredo ColonProject Manager