Wiktoria Berger
Hanover Park
Summary
Seeking to utilize excellent communication, interpersonal, and
organizational skills to complete tasks. Reliable with a good
work ethic and the ability to quickly adapt to new tasks and
environments. Operates well in both individual and team
capacities. Ready to apply knowledge and skills to any
challenge and contribute to team success.
Overview
3
3
years of professional experience
Work History
Cash Register Operator
Sonny Acres Farm
09.2024 - 10.2024
- Provided efficient and courteous service to customers
- Utilized problem-solving skills to effectively handle difficult situations
- Processed customer payments accurately using cash, credit cards, and checks
- Handled customer complaints and inquiries in an efficient manner
- Assisted customers with locating items throughout the store when needed
- Helped restock shelves when necessary to maintain an organized display area
- Built and maintained positive working relationships with coworkers
- Performed other duties as assigned by management
Pool Lifeguard
Medinah Country Club
05.2024 - 08.2024
- Provided instruction and assistance to patrons on proper use of recreational equipment.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Provided friendly customer service to guests and addressed concerns.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Pool Lifeguard
Jeff Ellis Management
04.2022 - 07.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
- Enhanced swimmer safety by vigilantly monitoring pool activities and enforcing rules.
- Demonstrated strong leadership skills by mentoring new lifeguards during their onboarding process.
Youth Summer Camp Counselor
Hanover Park Park District
05.2022 - 08.2022
- Provided emotional support to campers when needed, fostering a sense of belonging within the community.
- Maintained accurate records of camper attendance, incident reports, and medical information to ensure proper documentation for all activities.
- Promoted teamwork among campers through group games and team-building exercises.
- Managed daily operations of the youth summer camp, ensuring smooth program delivery.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Education
Associate of Science - Veterinary Science
College of DuPage
Glen Ellyn, IL05-2026
High School Diploma -
Bartlett High School
Bartlett05-2024
Skills
Organized
Well time management
Focused
Teamwork
Act fast in on-the-spot situations
Communication
Compassion
Problem solving
Critical thinking
Languages
Polish
Native or Bilingual
English
Full Professional
Timeline
Cash Register Operator
Sonny Acres Farm
09.2024 - 10.2024
Pool Lifeguard
Medinah Country Club
05.2024 - 08.2024
Youth Summer Camp Counselor
Hanover Park Park District
05.2022 - 08.2022
Pool Lifeguard
Jeff Ellis Management
04.2022 - 07.2024
Associate of Science - Veterinary Science
College of DuPage
High School Diploma -
Bartlett High School
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