Wesley Patterson
Chicago
Summary
Tech-savvy Analyst well-versed in Windows and Apple operating systems. Troubleshoots malfunctions, updates components, and patches software for smooth software operations. Known for thriving in fast-paced environments and making efficient and informed decisions for repairs.
Overview
8
8
years of professional experience
Work History
Operations & Data Entry Specialist
Bank of America
110 North Wacker Drive, Chicago, Illinois 60606
10.2017 - Current
- Managing back-end data input for print production, entering precise pricing and material usage into an internal system.
- Collaborate with financial analysts to coordinate print strategies, optimizing layout, and delivery schedules based on project goals.
- Oversee daily operations by opening the shop, preparing hardware, and maintaining workflow continuity. Developing systems-thinking and time management.
- Provide client-facing support, translating requirements into deliverables, and resolving issues promptly. Sharpening communication, collaboration, and problem-solving skills.
Software Engineer
100Devs
Los Angeles, CA
01.2022 - 06.2025
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Analyzed proposed technical solutions based on customer requirements.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Applied agile methodologies like SCRUM for project management
- Built semantically structured full-stack web applications
Education
University of Wisconsin - Stevens Point
Skills
- JavaScript
- HTML
- CSS
- Strong Customer Service
- Microsoft Office
- Hardware diagnostics
- PostgreSQL
- Software installation
- Networking experience
- Service troubleshooting
- Performance management
Timeline
Software Engineer
100Devs
01.2022 - 06.2025
Operations & Data Entry Specialist
Bank of America
10.2017 - Current
University of Wisconsin - Stevens Point