Results-driven manager with expertise in customer satisfaction and compliance. Proven track record in developing strategies that enhance customer loyalty while ensuring adherence to industry standards.
Overview
8
8
years of professional experience
Work History
Manager
BeYOUtiful360
Lisle
08.2025 - Current
Reviewed completed work to verify consistency, quality, and conformance.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Ensured compliance with all applicable laws, regulations, industry standards.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Oversaw daily operations, maintaining efficiency and quality standards.
Manager
Sanchez Limousine
Chicago
02.2025 - 10.2025
Managed daily operations and staff schedules to ensure smooth business flow.
Trained and supervised team members on customer service best practices.
Enforced customer service standards and resolved customer problems to uphold quality service.
Produced thorough, accurate and timely reports of project activities.
In home specialized care
Julie Para
Monee
07.2017 - 03.2019
Completed day-to-day duties accurately and efficiently.
Worked with owner to meet and exceed daily , weekly, and monthly expectations.
Provided excellent availability for a demanding schedule.