Weldon C. Ward
Chicago
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Director of Social Services
MADO Health Care
09.2022 - 12.2024
- Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by clients.
- Established preliminary and comprehensive assessment for social service needs of consumers.
- Ensured compliance with regulatory requirements by diligently monitoring policies and procedures within the department.
- Collaborated with department managers to correct and improve services.
Psychiatric Rehabilitation Services Coordinator
MADO Healthcare
01.2022 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Supported family involvement in the treatment process, fostering open communication between all parties involved in the patient''s care journey.
- Improved patient outcomes by developing and implementing individualized rehabilitation plans.
- Increased patient engagement in their recovery process through motivational interviewing techniques.
- Elevated client satisfaction levels by actively soliciting feedback from clients regarding their experiences within the program and implementing changes accordingly.
- Strengthened community partnerships, providing patients access to additional resources and support networks.
- Facilitated crisis intervention, deescalating situations and connecting patients with appropriate mental health support.
- Ensured timely delivery of services by effectively managing caseloads and maintaining detailed documentation.
- Fostered a supportive environment, assisting patients in overcoming barriers to treatment adherence.
Team Manager
AutoZone
01.2021 - 01.2022
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
Education
Incomplete - Masters of Social Work
Aurora University
Aurora, ILBachelor Of Social Work - Social Work
Aurora University
Aurora, IL06-2014
Skills
Flexible, compassionate, motivated caregiver with extensive managerial experience and excellent patient care outcomes
Certification
Certified Alcohol and Drug Counselor
Certification lapsed/renewable
Mental Illness and Substance Abuse support
Trained/ Certification pending
Timeline
Director of Social Services
MADO Health Care
09.2022 - 12.2024
Psychiatric Rehabilitation Services Coordinator
MADO Healthcare
01.2022 - 09.2022
Team Manager
AutoZone
01.2021 - 01.2022
Incomplete - Masters of Social Work
Aurora University
Bachelor Of Social Work - Social Work
Aurora University
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