Walter Jackson
Belleville
Summary
An interesting position with a growing company.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Basketball Coach
Whiteside Middle School
Belleville, IL
10.2025 - Current
- Developed and implemented training programs to enhance player skills and team performance.
- Analyzed game footage to identify areas for improvement and strategized adjustments.
- Led team meetings to communicate strategies, set goals, and foster a positive team culture.
- Mentored assistant coaches in developing effective practice plans and player management techniques.
- Cultivated relationships with players, parents, and school administration to support program growth.
- Promoted good sportsmanship with competing teams on- and off-field.
Operations Manager
Freedom Transportation Logistics
Madison, IL
07.2023 - Current
- Managed day to day operations.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed supply chain logistics, ensuring timely delivery of materials and services.
- Implemented best practices in workflow management, resulting in enhanced service delivery efficiency.
- Analyzed operational data to identify trends and inform decision-making strategies.
Delivery Driver
Cornerstone Logistics
Madison, IL
10.2022 - 07.2023
- Operated delivery vehicles in compliance with safety protocols and traffic regulations.
- Managed timely delivery of packages, ensuring accuracy and customer satisfaction.
- Conducted pre-trip vehicle inspections to maintain operational readiness and safety standards.
- Utilized route optimization software to enhance delivery efficiency and reduce travel time.
- Non CDL Class C
Operations/Quality Control Manager
Amazon (PERC)
Hazelwood, MO
09.2020 - 09.2022
- Serve as a company representative on regulatory issues.
- Responsibilities included interviewing, selection and hiring.
- Training new and existing employees.
- Planning, assigning and directing work.
- Authoring and discussing with employee’s performance appraisals.
- Addressing employee performance and corrective action plans.
- Delivered goods, merchandise, and/or other items in a safe and timely manner.
- Delivery Driver 04/2020 – 09/2020
Delivery Driver
FedEx
Sauget, IL
12.2018 - 02.2020
- Completed daily pre-trip inspection checklist before first delivery with 100% accuracy rate.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Verified loads against shipping papers.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Behavioral Health Technician
Gateway Regional Medical Ctr
Granite City, IL
02.2018 - 02.2020
- Completed daily client rounds and tracked client movements.
- Developed and deepened relationships with fellow staff members to enhance team collaboration.
- Learned to recognize behaviors associated with substance abuse and recognize signs of being under influence of alcohol or drugs.
- Documented behavioral incidents thoroughly to keep accurate records.
- Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
- Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
- Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.
- Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
Basketball Coach/Teacher Assistant
JTC Academy
East Saint Louis, IL
09.2016 - 01.2018
- Maximized athlete performance by overseeing targeted physical conditioning programs.
- Oversaw rigorous practice sessions to enhance individual skills and team gameplay.
- Prepared athletes for games with well-coordinated schedule of practices and individual training.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
- Supervised students and maintained security throughout school buildings and on field trips.
- Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
- Conducted special assessments and tutoring sessions to support individual student needs.
Youth Care Worker
Transitional Center
Centreville, IL
03.2010 - 01.2018
- Oversaw daily routines of youth in placement and delivered services related to basic human needs.
- Observed young people in counseling sessions to better understand approaches toward healing.
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Observed safety protocols to minimize accidents and spread of disease.
- Recommended improved life choices to enhance client outcomes.
- Evaluated patient behavior and reported changes to clinical team.
- Collaborated with social workers to support patients.
Picker Packer
Nestle USA
Saint Louis, MO
04.2014 - 03.2015
- Considered specific product requirements and accessibility when managing and organizing storage areas.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Inspected finished products for quality and adherence to customer specifications.
- Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
- Operated hand trucks, forklifts and scissor lifts.
- Built and packaged products to complete daily work orders.
- Recognized and reported defective material and equipment.
Education
Some College (No Degree) - Paraprofessional
Southwestern Illinois College
Belleville, ILHigh School Diploma - undefined
East St Louis Sr High School
East Saint Louis, IL05.2003
Skills
- Defensive driver training
- Excellent sense of direction
- Exceptional written and verbal communication skills
- Youth supervision
- Document management
- Program coordination
Certification
- First Aid/CPR
- School Administrator/Supervisor (SAS) Certification
Timeline
Basketball Coach
Whiteside Middle School
10.2025 - Current
Operations Manager
Freedom Transportation Logistics
07.2023 - Current
Delivery Driver
Cornerstone Logistics
10.2022 - 07.2023
Operations/Quality Control Manager
Amazon (PERC)
09.2020 - 09.2022
Delivery Driver
FedEx
12.2018 - 02.2020
Behavioral Health Technician
Gateway Regional Medical Ctr
02.2018 - 02.2020
Basketball Coach/Teacher Assistant
JTC Academy
09.2016 - 01.2018
Picker Packer
Nestle USA
04.2014 - 03.2015
Youth Care Worker
Transitional Center
03.2010 - 01.2018
High School Diploma - undefined
East St Louis Sr High School
Some College (No Degree) - Paraprofessional
Southwestern Illinois College