Wakeda Carr
Chicago
Summary
Compassionate and results driven Rapid Rehousinh Case Manager with over 2 years of experience supporting individuals and families in securing and maintaining permanent housing. Skilled in needs assessment, housing navigation, landlord mediation, and coordinating supportive services. Adapted to managing caseloads while also managing positive client relationships. Committed to promoting housing stability, self sufficiency and long-term community intergration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Rapid Rehousing Case Manager
A Safe Haven Foundation
Chicago
03.2023 - Current
- Coordinated client assessments to determine needs and develop personalized service plans.
- Facilitated access to housing, healthcare, and employment resources for clients.
- Collaborated with multidisciplinary teams to ensure comprehensive client support.
- Act as a liason between landlords and tenants to prevent evictions, mediate disputes and maintain positive relationships.
- Conduct regular home visists and check-ins to monitor housing stability.
- Maintain case notes, data collection and documentation within the Homeless Management Information System according to HUD and agency standards.
Diversion Specialist
A Safe Haven Foundation
Chicago
03.2022 - 01.2023
- Coordinated client intake process to identify strenghts, needs and barriers to housing or to determine eligibility for the program.
- Developed and maintained case management documentation for accurate record-keeping.
- Develop short term solutions to avoid immediate homelessness, like family mediation, landlord negotiations or roomnate agreements.
- Connect clients to resources including rental assistance, utility support, mental health services, and employment opportunities.
Lead Floor Monitor
Delta T Group
Oak Brook
04.2020 - 02.2022
- Conduct safety walkthroughs, manage access points and perform emergency responses.
- Support clients, oversee intake and discharge, and resolve conflicts.
- Complete dialy logs, shift reports and incident reports.
- Conduct daily vital checks for clients with isolation care.
Education
Some College (No Degree) - Pre-medicine
Southern Illinois University, Edwardsville
Edwardsville, ILSkills
- Case documentation
- Housing stabilization
- Effective communication
- Documentation and reporting
- Client advocacy
- Empathy and compassion
Certification
- CPR certified
Nalaxone Certified
Mandated Reporter
Timeline
Rapid Rehousing Case Manager
A Safe Haven Foundation
03.2023 - Current
Diversion Specialist
A Safe Haven Foundation
03.2022 - 01.2023
Lead Floor Monitor
Delta T Group
04.2020 - 02.2022
Some College (No Degree) - Pre-medicine
Southern Illinois University, Edwardsville