Overview
Work History
Education
Skills
Awards
Timeline
Generic

Volorya Robertson

Lansing

Overview

7
7
years of professional experience

Work History

Department Manager

Von Maur
11.2023 - Current
  • Observes, assists, and motivates sales associates to provide excellent customer service
  • Trains associates with steps in sales, product knowledge, and department and store policies
  • Addresses concerns to the department in a timely manner and develops solutions

Department Supervisor

H&M
07.2022 - 11.2023
  • Overseeing floor coverage, driving sales, merchandise presentation
  • Customer Service
  • Operational functions within the store including opening and closing procedures

Assistant Manager

Rue 21
09.2021 - 07.2022
  • Help managing staff, planning, and evaluating the store activities
  • Assisting customers with merchandise
  • Help with managing interactions between clients and employees
  • Opening/closing procedures

Assistant Manager

Givona Jolie
05.2018 - 09.2021
  • Help with store activities such as merchandise, shipment, and customer service
  • Help interact clients with employees
  • Cashier

Education

Bachelor’s Degree - Business Management

Chicago State University
Chicago, IL
05.2022

Skills

  • Business Analytics
  • Small Business Management
  • Management and Organization Accounting
  • Marketing Research
  • Economics
  • Statistics
  • Business Communication
  • Entrepreneurship

Awards

  • International Honor Society: member of Kappa Omega Chapter
  • Dean’s List (Fall 2017- Fall 2022)

Timeline

Department Manager

Von Maur
11.2023 - Current

Department Supervisor

H&M
07.2022 - 11.2023

Assistant Manager

Rue 21
09.2021 - 07.2022

Assistant Manager

Givona Jolie
05.2018 - 09.2021

Bachelor’s Degree - Business Management

Chicago State University

Similar Profiles

CREATE PROFILE
Volorya Robertson