Viviane Porcayo
St. Charles,IL
Summary
Proactive and customer-focused, I excel in fast-paced retail environments, as demonstrated during my time at Buona Beef and Walmart. Leveraging strong communication skills and native Spanish fluency, I enhanced customer satisfaction and efficiency. My commitment to customer service and work ethic, paired with a keen eye for detail, drove significant improvements in customer experience and operational accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Buona Beef
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Apparel Associate
Walmart
01.2022 - 04.2024
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
Education
No Degree - Allied Health Sciences
Elgin Community College
Elgin, ILHigh School Diploma -
East High School
Saint Charles, IL05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Native spanish fluency
- Strong communication skills
Certification
- First Aid Certification
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cashier
Buona Beef
10.2024 - Current
Apparel Associate
Walmart
01.2022 - 04.2024
- First Aid Certification
No Degree - Allied Health Sciences
Elgin Community College
High School Diploma -
East High School
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