- I enjoy helping others and giving back to the community
- Music
- Gym Workouts
- Backpacking and Hiking
- Dancing
- Volunteering
- Avid Reader
- Watching Movies and TV Shows
Vivian Parrish
Naperville
Summary
Adept at enhancing customer experiences and resolving issues swiftly, I boosted revenue at Noodles & Company through exceptional service and upselling. My strong communication and leadership skills, honed as a lifeguard at Pool Guards Inc., ensured guest safety and satisfaction. Skilled in team collaboration and problem-solving, I excel in fast-paced environments, always prioritizing customer needs.
Energetic, personable, and reliable, with passion for delivering excellent customer service. Possesses strong communication and multitasking skills, with solid understanding of importance of maintaining welcoming environment. Dedicated to creating positive guest experiences and ensuring efficient operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Worker
Noodles & Company
04.2024 - 08.2024
- Answered telephone to make reservations and take orders.
- Remembered, recited and promoted variety of menu items.
- Maximized table turnover rates by promptly clearing tables after guests departed while maintaining a high level of cleanliness standards within the dining area.
- Ensured proper table settings were maintained through regular checks on silverware, glassware, and plate conditions.
- Accommodated any dietary restrictions or special requests made by patrons through effective communication with kitchen staff.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean and organized front-of-house area.
- Maintained a welcoming atmosphere by greeting guests promptly and offering assistance with seating arrangements.
- Boosted restaurant revenue with upselling techniques, promoting specials, and recommending popular menu items.
- Improved overall dining experience by attentively addressing guests'' needs throughout their visit.
- Handled guest complaints professionally, resolving issues swiftly to maintain customer satisfaction levels.
Lifeguard
Pool Guards Inc.
05.2021 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
Education
High School Diploma -
Benet Academy High School
Lisle, IL05-2024
Skills
- Strong communicator
- Effective problem-solver
- Leadership qualities
- Patience and empathy
- General maintenance
- Team collaboration
- Money handling
- Positive attitude
- Customer service
- Problem-solving
- Time management
- Cleaning and organization
Certification
- First Aid Certification - American Red Cross
- Food Handler Certification - State Health Departments
- CPR/AED Certification
Interests
Timeline
Front of House Worker
Noodles & Company
04.2024 - 08.2024
Lifeguard
Pool Guards Inc.
05.2021 - 09.2023
- First Aid Certification - American Red Cross
- Food Handler Certification - State Health Departments
- CPR/AED Certification
High School Diploma -
Benet Academy High School
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