Summary
Overview
Work History
Education
Skills
Timeline
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Vivian Mendez

8119 Marion Dr Apt #1E, Justice

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Experienced in fast-paced environments, and can adapt to last-minute changes.

Overview

13
13
years of professional experience

Work History

Pharmacy Technician

Walgreens
Bolingbrook
05.2022 - 07.2023
  • Processed prescription orders accurately and efficiently.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Prepared compound medications under the supervision of a licensed pharmacist.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Restocked shelves with new supplies of medications as needed.
  • Assisted in training new employees on pharmacy procedures.

Lead Pawn Broker

Ez Pawn
Stone Park
03.2019 - 07.2021
  • Responsible for opening and closing the store.
  • Maintained the accuracy of the register and end-of-day paperwork.
  • Managed customer transactions for pawn loans and retail sales.
  • Evaluated and appraised items for pawn value based on market trends and demand.
  • Responsible for creating work schedules.
  • Responsible for creating jewelry repair paperwork.
  • Resolved customer disputes through effective communication and conflict resolution.

Key Holder

Pandora Jewelers
Orland Park
09.2010 - 07.2017
  • Responsible for the opening and closing of the store.
  • Achieved and surpassed individual sales goals and services.
  • Maintained the accuracy of the register and end-of-day paperwork.
  • Checked in shipments and ordered supplies.
  • Resolved issues related to customer purchases.
  • Assisted customers in selecting jewelry pieces and understanding product features.
  • Maintained inventory accuracy through regular stock counts and organization.
  • Trained new staff on store procedures and customer service techniques.

Education

Certificate - Dental Assisting

Northwestern College
Bridgeview, IL
05.2019

High School Diploma -

Morton West High School
Berwyn, IL
06-2007

Skills

  • Customer service expertise
  • Multi-tasking proficiency
  • Cash management
  • Time management
  • Leadership skills
  • Problem solving
  • Inventory management
  • Staff training
  • Certified dental assistant
  • Licensed pharmacy technician
  • Certified liquor basset holder

Timeline

Pharmacy Technician

Walgreens
05.2022 - 07.2023

Lead Pawn Broker

Ez Pawn
03.2019 - 07.2021

Key Holder

Pandora Jewelers
09.2010 - 07.2017

Certificate - Dental Assisting

Northwestern College

High School Diploma -

Morton West High School
Vivian Mendez