Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Vivian Ledezma

Oak Lawn,IL

Summary

Dynamic, service-driven professional with a strong background in client relations, team leadership, and operational management across real estate, retail, and community organizations. Expertise in thriving within high-volume environments that demand exceptional organization, emotional intelligence, and communication skills.

Proven track record of leading teams, managing budgets, and delivering outstanding customer experiences. Recognized for strong collaboration abilities, adaptability to evolving market conditions, and meticulous attention to detail that drives inventory accuracy and elevates customer satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Real Estate Broker

Dream Town Realty (now Baird & Warner)
Chicago, IL
01.2019 - Current

- Manage residential real estate transactions from consultation through closing while providing personalized service.

- Maintain systems to handle contracts, deadlines, and legal documents with confidentiality and accuracy.

- Build long-term client relationships through clear communication and proactive follow-up.

- Generate leads through social media, networking, and community outreach.

- Seamlessly continued client service through company merger in June 2025.

Treasurer

Covington School Parent Teacher Organization (PTO)
Oak Lawn, IL
07.2024 - 07.2025

- Managed all financial activities including budgeting, record-keeping, and event funding.

- Collaborated with administrative staff and board to plan school-wide initiatives and allocate resources.

- Ensured transparency and accuracy through detailed financial reporting and documentation.

Beauty Advisor

Sephora USA Inc.
Lincoln Park, IL
02.2017 - 12.2018

- Delivered expert beauty consultations and educated clients on skincare and makeup application.

- Exceeded sales goals through personalized service and promotional execution.

- Maintained high merchandising standards and supported opening/closing procedures.

- Created a welcoming environment that fostered client loyalty and team collaboration.

Post-Closing Analyst

The Federal Savings Bank
Chicago, IL
01.2016 - 02.2017

- Reviewed loan documents and ensured compliance with regulatory requirements.

- Communicated with vendors to resolve closing issues and tracked document completion.

- Maintained organized systems for escrow packages and transaction timelines.

Education

Some College (No Degree) -

Moraine Valley Community College
Palos Hills, IL

Skills

  • Client Relationship Management, Bilingual: English & Spanish, Budget Handling, Conflict Resolution Event Planning, Sales & Cross-Selling, Contract & Calendar Management

Certification

Real Estate License, REALTORS Commitment to Excellence (C2EX), Accredited Buyer's Representative (ABR), Short Sale & Foreclosure Resource (SFR)

Timeline

Treasurer

Covington School Parent Teacher Organization (PTO)
07.2024 - 07.2025

Real Estate Broker

Dream Town Realty (now Baird & Warner)
01.2019 - Current

Beauty Advisor

Sephora USA Inc.
02.2017 - 12.2018

Post-Closing Analyst

The Federal Savings Bank
01.2016 - 02.2017

Some College (No Degree) -

Moraine Valley Community College
Vivian Ledezma