Vitaly Matvienko
Dakar 21/76 Lod
Summary
Adept at driving operational excellence, I enhanced customer satisfaction at "S. Cohen and Son's" Garage through innovative scheduling systems and staff training on the latest automotive technologies. Leveraging strong vehicle diagnostics and teamwork skills, I consistently improved service quality and efficiency, underscoring my commitment to results and superior service delivery. Adept individual with more than 18 years working as Manager. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.
Overview
32
32
years of professional experience
Work History
Professional Garage Manager
"S. Cohen and Son's" Garage
Ashdod, Israel
11.2006 - 08.2024
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Organized regular training sessions on emerging automotive technologies to keep staff updated with industry advancements.
- Improved customer satisfaction by implementing efficient scheduling and work assignment systems.
- Created a welcoming environment within the garage that fostered positive interactions between staff members as well as between employees and customers.
Diagnostics, Mechanics and Electric
"Ha Darom" Garage
Rehovot, Israel
04.2005 - 11.2006
- Continuously updated personal knowledge base staying current latest advancements field through research professional development opportunities.
Mechanic
"Elmar" Garage
Holon, Israel
02.2003 - 04.2005
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
warehouseman, forklift operator and truck driver.
"Tevet" Company
Petaẖ Tiqwa, Israel
12.2000 - 03.2003
- Improved accuracy in order picking through meticulous organization and attention to detail.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Assisted in the development of a more efficient warehouse layout, maximizing space utilization while maintaining accessibility for workers and equipment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Mechanic
Car Garage
Poltava, Ukraine
08.1992 - 10.1999
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Education
Diploma - E-CAR Advanced Automotive Systems
"Amal" College
Ashdod, Israel03.2015
Certification In The Field: Professional Manager - Motor Vehicle Mechanics
Ministry of Transportation
Holon Department, Israel09.2006
Diploma Autotronics - Autotronics
"Atid" College
Tel Aviv, Israel11.2003
Diploma "Certified Technician" - Construction Machinery And Road Equipment
College Study
Poltava, Ukraine 07.1990
Skills
Workshop safety
Vehicle diagnostics
Supplier negotiation
Technical knowledge
Maintenance Scheduling
Employee Evaluation
Automotive diagnostics
Parts Ordering
Customer Relations
Vehicle Inspection
Scheduling
Teamwork and Collaboration
Languages
Russian
Native language
Hebrew
Proficient
C2
Ukrainian
Proficient
C2
Timeline
Professional Garage Manager
"S. Cohen and Son's" Garage
11.2006 - 08.2024
Diagnostics, Mechanics and Electric
"Ha Darom" Garage
04.2005 - 11.2006
Mechanic
"Elmar" Garage
02.2003 - 04.2005
warehouseman, forklift operator and truck driver.
"Tevet" Company
12.2000 - 03.2003
Mechanic
Car Garage
08.1992 - 10.1999
Diploma - E-CAR Advanced Automotive Systems
"Amal" College
Certification In The Field: Professional Manager - Motor Vehicle Mechanics
Ministry of Transportation
Diploma Autotronics - Autotronics
"Atid" College
Diploma "Certified Technician" - Construction Machinery And Road Equipment
College Study