Summary
Overview
Work History
Education
Skills
Timeline
Generic

Virginia Sprawls

Oak Park

Summary

Superior educator with proven skills at Blessed Are Wee Childcare, specializing in lesson planning and child development. Assisted relationships with parents, and students, engaging and learning outcomes. Good with problem-solving and team communicating, moving curriculum that supported diverse learning skills.

Overview

21
21
years of professional experience

Work History

Educator/In-Home Supportive Services Provider

Blessed Are Wee Childcare
10.2004 - 11.2025
  • Wrote and implemented engaging lesson plans tailored to diverse learning needs for all inclusive

Served a nurturing and inclusive classroom environment for

Children growth.

  • Monitored student progress for needed improvements.
  • Developed age-appropriate activities enhancing cognitive and social development.
  • Collaborated with parents to create individualized support plans for students.
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.

Customer Service Professional

H.R. Block
11.2006 - 04.2023
  • Managed customer inquiries through phone, email, and chat channels to ensure prompt resolutions.
  • Train staff on customer service protocols when needed.
  • Accept payments, cash, check,charge card,
  • Direct and train other staff members when needed.
  • Also prepare folders for clients paperwork.
  • Assisted customers by answering questions and responding to inquiries.
  • Developed rapport with customers through active listening and empathetic communication, resulting in enhanced satisfaction levels.
  • Established trust with customers through transparent communication, providing honest assessments of situations and setting realistic expectations for resolution timelines.
  • Gave support during peak periods, effectively managing high call volumes without compromising service quality.

Education

Associate of Arts - Childcare

Morton College
Cicero, IL
05-2005

Skills

  • Problem-solving as needed
  • staff communication
  • Classroom management
  • Parent interaction/Children
  • Lesson planning
  • Child development
  • Student engagement

Timeline

Customer Service Professional

H.R. Block
11.2006 - 04.2023

Educator/In-Home Supportive Services Provider

Blessed Are Wee Childcare
10.2004 - 11.2025

Associate of Arts - Childcare

Morton College
Virginia Sprawls