Violeta Rivera
Chicago
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
McDonald's
Chicago
07.2022 - Current
- Managed daily restaurant operations and staff scheduling to optimize workflow.
- Trained and mentored new team members on service standards to enhance performance.
- Addressed customer complaints effectively to enhance guest satisfaction and loyalty.
- Implemented quality control measures for food safety and cleanliness compliance.
- Streamlined inventory management and supply ordering to ensure consistent stock availability.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
High School Diploma -
Marie Sklodowska Curie Metroplitan High School
Chicago, IL06-1992
Skills
- Operations management
- Inventory management
- Staff scheduling
- Time management
- Multitasking
- Attention to detail
- Customer service
- Conflict resolution
- Team collaboration
- Positive attitude
Languages
Spanish
Professional
Accomplishments
- Restaurant of year 2008
- Top Performer first McDonalds restaurant manger for Chicago Corporate restaurant to acheive sales Goal in 2010
Timeline
Restaurant Manager
McDonald's
07.2022 - Current
High School Diploma -
Marie Sklodowska Curie Metroplitan High School