Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Receptionist
Viola Bryant

Viola Bryant

Property Manager
Lansing,IL

Summary

Meticulous and practical property manager seeking career opportunity that's challenging and rewarding. Bringing 15+ years of experience looking for employment opportunity to provide individual property owners or housing organizations with assistance in revenue collection property maintenance, housing personnel and tenant relations.

Overview

13
13
years of professional experience

Work History

Administrative Office Specialist

Kinzie Realty
08.2023 - 10.2023
  • Maintained associate employee files and supported HR requirements.
  • Processed incoming mail, answered phones and greeted and assisted visitors.
  • Created and maintained databases to track and record customer data.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Created payroll reports, tax forms and other financial reports to provide employer with necessary information to make informed business decisions.

Senior Property Manager

Kinzie Realty
02.2021 - 05.2023
  • Conducting regular building inspections, grounds maintenance and security of property and adhering to township and HUD rules, regulations and guidelines
  • Leasing process, including marketing available units, screening potential tenants, and negotiating leases.
  • Manage tenant relations, including responding to tenant inquiries, resolving tenant complaints, and enforcing tenant policies.
  • Administered operations to handle needs of more than 600 tenants across three property units.
  • Established rental rates by surveying local rental rates and calculated overhead costs.
  • Prepared Glenwood Green annual budget, scheduled expenditures and collected monthly rent from tenants.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Generated professional networks by engaging in professional, industry and government organizations.

Residential Property Manager

Baric Properties
06.2010 - 12.2020
  • Directly supervised 15 employees, indirectly responsible for 20 staff members and over 400 units across three senior and project base properties
  • Prepared General Ledgers, Invoices, Contracts and property ordinance reports
  • Orchestrated special events such as community block parties, free meals, health and dental screening, homeless and mental health awareness and adult and youth learning centers

Education

Associate of Applied Science - Business Administration And Management

Northwestern College
Bedford Park, IL

Skills

SKILLS & COMPETENCIES

  • Strategic planning and implementation
  • Property management policy development
  • Tenant relations and negotiation
  • Budget management and financial operations
  • Marketing strategy development
  • Complaint resolution
  • Maintenance and repair coordination
  • Comprehensive property maintenance planning
  • Report preparation and submission
  • Staff supervision and evaluation
  • Performance improvement planning
  • Lease negotiation and management
  • Financial reporting and analysis
  • Cost reduction strategies
  • Tenant retention strategies
  • Staff development and training
  • Property valuation
  • Risk management
  • Contract management
  • Knowledge of property laws and regulations
  • Excellent communication skills
  • Strong leadership abilities
  • Problem-solving skills
  • Time management skills
  • Attention to detail
  • Customer service skills
  • Proficiency in property management software

Work Preference

Work Type

Full Time

Work Location

HybridOn-Site

Important To Me

Work-life balance401k matchWork from home option

Timeline

Administrative Office Specialist

Kinzie Realty
08.2023 - 10.2023

Senior Property Manager

Kinzie Realty
02.2021 - 05.2023

Residential Property Manager

Baric Properties
06.2010 - 12.2020

Associate of Applied Science - Business Administration And Management

Northwestern College
Viola BryantProperty Manager