Vincent Foster
Aurora
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Sprinter Health
Detroit, MI
07.2024 - 12.2025
- Conducted routine assessments and collected vital signs for patient evaluations.
- Streamlined administrative processes to improve operational efficiency within clinical settings.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Prepared examination rooms and sterilization of equipment following hospital guidelines.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Health Care Technician
Vitas Hospice Agency
Illinois
04.2012 - 2022
- Managed supplies and restocked inventory to ensure optimal availability for patients
- Helped patients with daily activities such as meals and hygiene
- Documented patient behavior and changes.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
- Aided patients with walking and limb exercises to improve strength and balance.
- Transported patients between rooms and appointments or testing locations.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
TEAM LEAD HEALTH TECH III
Edward Hines VA Hospital
Chicago, IL
02.2017 - 01.2024
- Perform standard 12-lead ECG tests or to monitor ECG telemetry equipment
- Also did wound drainage tubes and wound care
- Perform phlebotomy 80% for both the UCCN outreach clinics and main hospital which included but not limited to drawing quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures
- The phlebotomist II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- Cleaned and sterilized instruments, equipment and surfaces.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Utilized medical software to document and track patient progress.
- Cared for patients by providing personal assistance and ambulation.
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
- Assisted physicians in diagnosis and treatment of patients.
- Performed diagnostic tests and reported results to healthcare providers.
- Monitored patient vital signs, lab results and other indicators of health.
- Maintained accurate patient charts and medical records.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Promoted high standards through personal example to help each member understand expected behavior and standards.
- Held weekly team meetings to inform team members on company news and updates.
Emergency Room Technician
Northwestern Medicine® Chicago Proton Center
Chicago, IL
05.2020 - 08.2023
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Took and recorded patients' vital signs, documenting in medical charts.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Stocked, labeled, and inventoried medication to keep accurate records.
Phlebotomist III/Team Leader
CCL Labs Agency
Chicago, IL
06.2012 - 11.2019
- Verifies patient identification and explains sampling procedures to patients
- Obtains blood specimens by performing venipunctures and finger sticks
- Maintains specimen integrity by using aseptic technique, following department procedures, and observing isolation procedures.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Monitored supply levels and placed orders for laboratory supplies.
- Provided guidance and support to laboratory personnel.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Health Care Specialist
Bright star Healthcare agency
02.2008 - 10.2015
- Ensured that patients or residents received appropriate diet by reviewing dietary restrictions, food allergies, and preferences
- Provided physical support for patients or residents with daily activities
- Reminded patients to take medications and supplements.
- Answered patient inquiries and provided information about healthcare services.
- Took and recorded patients' vital signs, documenting in medical charts.
- Educated clients and families about rights and responsibilities.
- Managed and updated health records of [Number] personnel.
- Cleaned and set up rooms in preparation for patient appointments.
- Performed basic laboratory tests and collected specimens for further testing.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed effective improvement plans in alignment with goals and specifications.
- Held weekly team meetings to inform team members on company news and updates.
- Promoted high standards through personal example to help each member understand expected behavior and standards.
CNA - Certified Nursing Assistant
Department of Human Services
05.2008 - 07.2014
- Assisted with dressing, bathing, eating and other tasks as necessary
- Worked with other healthcare professionals to provide patients with exceptional care
- Managed patient scheduling for the week
- Documented vitals and changes in behavior.
Phlebotomist
Labcorp
06.2010 - 11.2013
- Perform blood collections by venipuncture and capillary techniques for all age groups
- Collect specimens for drug screens, paternity tests, alcohol tests etc
- Perform data entry of patient information in an accurate and timely manner
- Process billing information and collect payments when required
- Prepare all collected specimens for testing and analysis
- Maintain patient and specimen information logs
- Provide superior customer service to all patients
- Administrative and clerical duties as necessary
- Travel to additional sites when needed.
Certified Nursing Assistant (CNA)
Angels Grace Hospice agency
05.2011 - 11.2012
- Assisted nurse with dives functions including IV management, catheters and telemetry
- Noted vitals, patient information, and reported major changes
- Documented patient behavior
- Responsible for bathing and grooming patients.
Education
Diploma - Medical Assistant
Midwestern Career College
Naperville, IL07.2019
Certification - Phlebotomist Technician
Midwestern Career College
Naperville, IL02.2019
Certification - Electrocardiogram
Midwestern Career College
Naperville, IL10.2018
Certified Nurse Assistant -
Joliet Junior College
Chicago, IL05.2008
Associate of Arts - Communication
Joliet Junior College
Joliet, IL05.2008
Skills
- 15 years of experience as a Caregiver, Personal Assistant, Certified Nurse Assistant and Medical Assistant with expertise in phlebotomy & EKGs
- Able to work under pressure and communicate effectively
- Skills in time management, critical thinking, attention to detail, and problem solving
- Proficient in the collection, labeling and delivery of urine, stool, sputum, blood specimen and entering data into computer
- CPR/ First Aid Certified
- Venipuncture/ Capillary Blood Collection
- Specimen Preparation
- Medical Records Date Entry/ Coding
- Vital signs
- Supply management
- Documentation
- Charting
- Problem Resolution
- Phlebotomy
- EMR Systems
- Hospice Care
- Laboratory Experience
- Patient Care
- Phone triage
- Hospital Experience
- Venipuncture
- Schedule Management
- Performance Monitoring
- Regulatory Compliance
- Quality Control
- Workplace Safety
- Documentation and Reporting
- Work Planning
- Overtime Management
- Shift Scheduling
- Goal Setting
- Attention to Detail
- Staff Education and Training
- Flexible Schedule
Accomplishments
- Resolved product issue through consumer testing.
Certification
- First Aid CPR AED, 02/01/21
- Basic Life Support (BLS), 04/01/21
- Phlebotomy, Present
- EKG, Present
- Home Health Aide, Present
- Medical Assistant, Present
- BLS Certification
- Certified Phlebotomy Technician
Timeline
Clinical Assistant
Sprinter Health
07.2024 - 12.2025
Emergency Room Technician
Northwestern Medicine® Chicago Proton Center
05.2020 - 08.2023
TEAM LEAD HEALTH TECH III
Edward Hines VA Hospital
02.2017 - 01.2024
Phlebotomist III/Team Leader
CCL Labs Agency
06.2012 - 11.2019
Health Care Technician
Vitas Hospice Agency
04.2012 - 2022
Certified Nursing Assistant (CNA)
Angels Grace Hospice agency
05.2011 - 11.2012
Phlebotomist
Labcorp
06.2010 - 11.2013
CNA - Certified Nursing Assistant
Department of Human Services
05.2008 - 07.2014
Health Care Specialist
Bright star Healthcare agency
02.2008 - 10.2015
Diploma - Medical Assistant
Midwestern Career College
Certification - Phlebotomist Technician
Midwestern Career College
Certification - Electrocardiogram
Midwestern Career College
Certified Nurse Assistant -
Joliet Junior College
Associate of Arts - Communication
Joliet Junior College