Viktoriia Khrushch

• Communicate with prospective residents via email, phone. Managed approximately 30 incoming calls, emails and faxes per day from customers.'
• Follow up consistently with clients until a clear response or decision is received
• Provide supportive, patient, and professional guidance throughout the leasing process
• Prepare, review, and manage leasing paperwork and required documentation
• Maintain accurate records, reports, and files in compliance with company standards
• Coordinate tours, applications, and next steps efficiently
• Handle sensitive client situations with care, discretion, and professionalism

• • Participate in pre-shift meetings and training sessions as required.
• Greet guests warmly, take their food and beverage orders.
• • Explain menu items, ingredients, and preparation methods to guests. Ask about allergies. Enter food and beverage orders into POS system accurately.
• • Provide attentive and personalized service, anticipating guests' needs.
• • Check on guests during their meals to ensure satisfaction and address requests/concerns.
• • Refill drinks, clear plates, and reset tables.
• • Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area.
• • Handle guest complaints or concerns professionally and bring issues to management when
• • Present bills to guests and process payment transactions accurately and quickly.

Reviewed accounts, coordinated maintenance schedules, processed payments, and supported daily property operations.

• Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.

• Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Participate in pre-shift meetings and training sessions as required.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• To ensure orders are flawless, and serves is impeccable
• Cultivated warm relationships with regular customers.