Viktoriia Khrushch

• To ensure orders are flawless, and serves is impeccable
• Cultivated warm relationships with regular customers.

• Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Participate in pre-shift meetings and training sessions as required.
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• Participate in pre-shift meetings and training sessions as required.

Greet guests warmly, take their food and beverage orders.

• Explain menu items, ingredients, and preparation methods to guests. Ask about allergies.

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Enter food and beverage orders into POS system accurately.

• Provide attentive and personalized service, anticipating guests' needs.

• Check on guests during their meals to ensure satisfaction and address requests/concerns.

• Refill drinks, clear plates, and reset tables.

• Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area.

• Handle guest complaints or concerns professionally and bring issues to management when

necessary.

• Present bills to guests and process payment transactions accurately and quickly.

I working as a Leasing Agent for an apartment community where I leased 4 or more units per month and regularly exceeded our leasing goals. I managed the full leasing process from touring to signing, using RealPage to track applications, run reports, and handle resident data. I also took care of lease renewals and focused on resident satisfaction, which helped us improve retention. I’m really comfortable with technology and used a variety of computer programs daily to manage schedules, applications, and communications. Overall, I balanced both sales and service to help maintain high occupancy and keep residents happy