Victor M. Valles
Bartlett,IL
Summary
Extremely motivated individual with a passion for continuous improvement and an eye for attention to detail, looking to expand experience in continuous improvement, inventory management, quality inspection, and supervision. I’m at that point in my career where I want combine my experiences and knowledge, while learning a new operation to improve a company.
Overview
13
13
years of professional experience
Work History
Continuous Improvement Manager/Warehouse Inventory Specialist
Middleby Marshall
11.2015 - Current
- Continuous Improvement Manager, Middleby Marshall- Oversees all improvements over time or achieve efficiency, quality & innovation.
- Inventory Management, Middleby Marshall -Oversees activity in the processing of large conveyor ovens, including daily inspections of ovens prior to shipment
- Ensure adequate levels of raw material and finished goods inventory to meet customer orders
- Manage daily cycle count program
- Manage full physical count
- Achieving 98%, through investigating systematic and personnel issues causing inventory variances
- Created and manage export reports in excel
- This helped organize and maximize warehouse capacity by producing ovens and preventing lost/misplaced ovens eliminating shorting orders.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Experience with Infor/ Powerlink system.
- Experience with Mapics/AS400.
- Utilized Infor/ Powerlink to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Coached team members on effective problem-solving techniques, empowering them to drive improvements independently.
- Championed a culture of continuous improvement within the organization, fostering a focus on innovation and excellence.
- Managed multiple projects simultaneously, ensuring timely completion while adhering to budget constraints.
- Increased employee productivity by leading training initiatives on lean methodologies and best practices.
- Recorded, analyzed, and distributed statistical information.
CUSTOMER SERVICE REPRESENTATIVE
SHRED IT
11.2013 - 11.2015
- Perform document destruction of confidential information using mobile based shredding equipment, while maintaining an high level of security, and providing customers with certificate of destruction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
Lead Cook
Hooters
01.2012 - 11.2013
- Lead team in the preparation, cooking and serving of customer orders, while following quality safe food and sanitation standards.
- Supervised line cooks to monitor food safety and order accuracy.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Taught kitchen staff safety protocols and restaurant standards.
- Developed process that reduced waste and improved supply turnover.
Education
High School Diploma -
TRITON COLLEGE
River Grove, ILSkills
- Experience in Infor/Powerlink & Mapics/ AS400
- Attention to detail
- Passion for problem solving
- Process development
- Teamwork “can’t be successful doing it alone”
- Inventory Coordination
- Operations management
- 5S methodology
- Focus and Follow-Through
- Inventory and Supply Management
Timeline
Continuous Improvement Manager/Warehouse Inventory Specialist
Middleby Marshall
11.2015 - Current
CUSTOMER SERVICE REPRESENTATIVE
SHRED IT
11.2013 - 11.2015
Lead Cook
Hooters
01.2012 - 11.2013
High School Diploma -
TRITON COLLEGE
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